Delivery was refused by Somone but I still kept waiting for it as didn't get notified of refusal. Only when called up asking for the updated of delivery was told about it. Also I was not fully...
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Sarah J
Post Office Shop
8 years ago
Good Morning,
Thank you for your feedback. Please accept my apologies that you did not receive your order.
I can confirm that your order has unfortunately been returned back to us and it has been booked into our warehouse. A refund was raised for you on 25/04/2018 and this could have taken up to 3-5 working days to arrive in your bank or building society account.
I apologise any inconvenience that this may have caused you.
Kind Regards,
Sarah
Post Office Shop Customer Care Team
Ulasan produk
Tanggal pembelian: 13/04/2018
0
Bagikan
TC
Trusted Customer
Diverifikasi oleh Feefo
8 years ago
Apa yang dikatakan Trusted Customer tentang Post Office Shop:
**** website (on the basics like keeping contents of basket).
**** packing (heavy items floating around inside a big box.
This company is doomed, despite their competitive prices.
Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that you experienced issues whilst using our website and were unhappy with the quality of packaging that your order arrived in.
I have passed your comments relating to the issues you encountered when using our website's 'basket system' onto our website team in order for them to investigate further into this.
I have also passed your feedback regarding the quality of packaging used to deliver your items onto our warehouse team as this is not the standard of service we would expect our customers to receive.
Please also accept my further apologies for any inconvenience this has caused you.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
