Spent over £80.00 and had to wait till the second week for delivery phone your customer services and recieved no help at all. I purchased collectible stamps as a gift for my partners birthday. So...
Baca lebih lanjut
Sarah J
Post Office Shop
8 years ago
Good Morning,
Thank you for your feedback. Please accept my apologies that your order did not arrive when you expected.
I have taken a look into your order and can see that you placed your order with our standard Royal Mail delivery service. As per our delivery information, this has between 3-5 working days to arrive, which excludes weekends.
I apologise for any inconvenience that this may have caused.
Kind Regards,
Sarah
Post Office Shop Customer Care Team
Ulasan produk
Tanggal pembelian: 10/04/2018
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 years ago
Yes
Ulasan produk
Tanggal pembelian: 12/04/2018
0
Bagikan
TC
Trusted Customer
Diverifikasi oleh Feefo
8 years ago
Apa yang dikatakan Trusted Customer tentang Post Office Shop:
Rubbish service. I was charged nearly £3 p&p for a letter that cost less than £1 and it took 5 days to arrive, coming from Royal Mail!
The best bit was that Royal Mail did not send it by Royal Mail...
Baca lebih lanjut
Sarah J
Post Office Shop
8 years ago
Good Morning,
Thank you for your feedback. Please accept my apologies that you were unhappy with your service.
I can confirm that here at the Post Office Shop we do offer a Royal Mail delivery service. After looking at your order I can see that you did chose our standard Royal Mail delivery service.
As per our delivery information, this has a 3-5 working day timeframe to be delivered, however due to the value of your order it was upgraded to our UPS courier service as this is a tracked service as our standard delivery is not tracked or signed for. Please note however that this delivery upgrade still has the original 3-5 working day timeframe to be delivered which I can see was fulfilled according to the tracking information.
Kind Regards,
Sarah
Post Office Shop Customer Care Team
Pelanggan Tepercaya
8 years ago
Ms Sarah,
What is the point of your message above? I do not understand the point you are making. It seems your service was confusing as well as bad.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
