I made a recent booking for a hotel at Christmas for one night (9 months in…
I made a recent booking for a hotel at Christmas for one night (9 months in advance!) and realised within 24 hours that I did not need the booking after all.
Wotif made NO effort to try to rectify...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. Unfortunately, we're governed by the hotels specific change and cancellation policies which are displayed on the hotel pages on our site. The change and cancellation policies are the hotel's policies and outside of our control. The rules and restrictions associated with non-refundable/non-cancellation room rates are usually strict given the competitive pricing for these rooms. Free Cancellation & Non-Refundable Rate Plans are standard practice for hotel bookings, and we try and make these as transparent as possible on our site. Apologies for any confusion.
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Pelanggan Tepercaya
11 years ago
I have always used wotif for private use and at work, it's fantastic website.
Thank you.
Fay
I have always used wotif for private use and at work, it's fantastic website.
Thank you.
Fay
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Pelanggan Tepercaya
11 years ago
i was very happy
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Pelanggan Tepercaya
11 years ago
I found the new website layout easy enough to use to make my last booking.
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Pelanggan Tepercaya
11 years ago
easy to use site
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Pelanggan Tepercaya
11 years ago
Totally professional in customer service
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Pelanggan Tepercaya
11 years ago
Simple booking process, very important as well: sharable link to a specific booking including the…
Simple booking process, very important as well: sharable link to a specific booking including the set date. Good job.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
