Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan WoolOvers

TC

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang WoolOvers:

Excellent service by WoolOvers

Love their sweaters!

Tanggal pembelian: 10/10/2016

0

TC

Trusted Customer

Woodbridge VA

9 years ago

Apa yang dikatakan Trusted Customer tentang WoolOvers:

Review

Put simply, I am very satisfied with the products I have bought

Ulasan produk

Tanggal pembelian: 10/11/2016

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TC

Trusted Customer

St. Paul

9 years ago

Apa yang dikatakan Trusted Customer tentang WoolOvers:

Too high to ship back to U.K.

Shipping for returns would be around $25 so I'm stuck with a sweater that doesn't fit, and color and quality not what I was expecting.

Customer Care Team

WoolOvers

9 years ago

Thank you for your feedback and we are sorry to hear you are dissapointed with our returns service. We do have an alternative service that will send your parcels back from the USA to our headquarters. Please see emails where we have detailed further. If you do decide to return your items we will be more than happy to process a refund or an exchange for you providing the items are unworn and labels still intact.

Ulasan produk

Customer Care Team

WoolOvers

9 years ago

Thank you for your feedback and we are sorry to hear you are dissapointed with our returns service. We do have an alternative service that will send your parcels back from the USA to our headquarters. Please see emails where we have detailed further. If you do decide to return your items we will be more than happy to process a refund or an exchange for you providing the items are unworn and labels still intact.

Tanggal pembelian: 10/11/2016

0

TC

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang WoolOvers:

The sweaters are warm, attractive, and appear to be well made. It was easy...

The sweaters are warm, attractive, and appear to be well made. It was easy to order and shipping was fast.

Tanggal pembelian: 10/10/2016

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TC

Trusted Customer

McKinleyville

9 years ago

Apa yang dikatakan Trusted Customer tentang WoolOvers:

Perfect in every way,professional, prompt, an I love your quality merchandi...

Perfect in every way,professional, prompt, an I love your quality merchandise.

Ulasan produk

Tanggal pembelian: 10/11/2016

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TC

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang WoolOvers:

Never received order

I ordered two sweaters. A few days later I got an email saying they received my return of the same two sweaters. Never even got notice that my items shipped.

Customer Care Team

WoolOvers

9 years ago

We apologise for the error which has occurred in our delivery process resulting in your jumpers not being delivered. We will now contact you directly to see how you would like to proceed with you order.

Tanggal pembelian: 10/11/2016

0

TC

Trusted Customer

9 years ago