Excellent value for money with regard flooring however packaging and delivering was poor considering the price.
Darren
Wood Floor Warehouse
6 years ago
Thank you for shopping with us and leaving a review. We appreciate all our feedback.
I am glad to see that you rated the product 5 stars and were very pleased with it. Regarding our delivery prices which can sometimes appear expensive, on average we charge around 20% less than our costs to deliver the goods. Heavy or large items are considerably harder to deliver and attract much higher fees from couriers. As your order was almost 100kgs in weight, it required a special service to deliver it safely.
I am aware that some flooring businesses will offer free, or further reduced delivery costs, but almost every time, the pricing of the product has been increased significantly to enable this. We prefer not to do this, as it would then penalize any of our customers who purchase using Click & Collect or in-store. I hope that this helps to explain our delivery prices.
Kind regards
Darren
Ulasan produk
Tanggal pembelian: 02/05/2020
0
Bagikan
CU
Customer
Diverifikasi oleh Feefo
6 years ago
Apa yang dikatakan Customer tentang Wood Floor Warehouse:
Excellent service, friendly staff and great products
The flooring its different from most, service is good the price its reasonable This is my 3rd time purchasing from the company and nothing negative to report.
Ulasan produk
Media yang diunggah
Lihat semua media (1)
Tanggal pembelian: 01/05/2020
0
Bagikan
CU
Customer
Diverifikasi oleh Feefo
6 years ago
Apa yang dikatakan Customer tentang Wood Floor Warehouse:
Excellent service during the current situation. Communication fantastic and the people that called were great, explained what to expect when collecting.
Thank you so much
Ulasan produk
Tanggal pembelian: 01/05/2020
0
Bagikan
CU
Customer
Diverifikasi oleh Feefo
Dublin
6 years ago
Media yang diunggah
Lihat semua media (1)
Apa yang dikatakan Customer tentang Wood Floor Warehouse:
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
