Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

William Russell Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/william-russell-ltd | Feefo

Menampilkan seluruh 1,446 ulasan

Robert Dagge

Cambodia

29 days ago

Tanggal pembelian: 07/01/2025

Apa yang dikatakan Robert Dagge tentang William Russell:

Personalised service

Too expensive

Angela Hurst

William Russell

29 days ago

Thank you for taking the time to leave us your feedback. We are sorry to hear that pre-auth and claims service in isn't always easy. We have an excellent claims team on hand to assist so please do get in touch and they would be more than happy to assist. We strive to offer outstanding customer care at all times. Thank you again for getting in touch with us.

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 07/05/2025

Good and Professional Service

I've had a good experience so far. I'm glad to have found this service with so many options for worldwide coverage.

Angela Hurst

William Russell

29 days ago

Many thanks for your positive 5* feedback. We are always happy to hear when we get things right for our members and we're pleased to have you with us, it's great to know you feel supported and secure.

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 07/07/2025

Excellent and very personal service. Claims get settled quickly.

Angela Hurst

William Russell

1 month ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our teams. We sincerely thank you again for taking the time to comment.

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 07/07/2025

Angela Hurst

William Russell

1 month ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 14/06/2025

I have been a client for more than 30 years, overall experience is good.

Many years a client, it is expensive but it has always worked for me

Angela Hurst

William Russell

1 month ago

Many thanks for your positive 5* review and comments. We're glad you have a plan that works for you and that renewing your cover remains a simple process. We're here should you ever need us!

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 07/01/2025

Angela Hurst

William Russell

1 month ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Ulasan produk

Jim Crews

1 month ago

Tanggal pembelian: 18/06/2025

Apa yang dikatakan Jim Crews tentang William Russell:

Term life review

I can only speak about the term life, but it seems a reasonably priced.

Angela Hurst

William Russell

1 month ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you are happy with the service you have received so far. We're here any time you should need us, thanks for becoming a William Russell member.

Ulasan produk

Jonathan

Tokyo, Japan

1 month ago

Tanggal pembelian: 18/06/2025

Apa yang dikatakan Jonathan tentang William Russell:

Getting increasingly expensive, but happy to be insured

Service is very responsive and helpful.

Angela Hurst

William Russell

1 month ago

Many thanks for your 5* review. We're happy the service you have received has been great. We do understand your comment about the renewal cost but please know that we are always reviewing our plans and looking at ways to provide the best plans at a reasonable price. Thank you again for taking the time to leave us your review.

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 26/06/2025

I've been extremely pleased by the service I've received

Your customer service has consistently been excellent--courteous, helpful, professional, and warm--and while, fortunately, I haven't had the need to file a major claim, in the one minor case I did...

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Angela Hurst

William Russell

1 month ago

Many thanks for your positive 5* review. We're so pleased to hear when we get things right for our customers and your comments have been passed to Julia who was so pleased to have helped! We're here any time, should you need us. Thanks again for taking the time to leave us your comments.

Ulasan produk

Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 13/06/2025

The service has always been excellent.

Angela Hurst

William Russell

1 month ago

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received from us and we thank you for being a William Russell member for so many years!

Ulasan produk

Belum menerima undangan ulasan?

Tentang William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

William Russell Ulasan

Health Renewing MemberUlasan lainnya tentang produk ini (225)Lihat Situs Web ProdukPersonalised service. Pre-authorisation and claims procedures not always user friendly in foreign countries where things don't work too well and customs differ. Doctors either don't understand or...Read all

Health Renewing MemberUlasan lainnya tentang produk ini (225)Lihat Situs Web ProdukI've enjoyed the service and communication from Wiliam Russel. It has been professional, reliable, and prompt. It's nice to have peace of mind in this area of health and care.

Health Renewing MemberUlasan lainnya tentang produk ini (136)Lihat Situs Web ProdukI have been with William Russell for many years, renewing is always easy to do. This time it cost less, so that was very welcome!

Protection Renewing MemberUlasan lainnya tentang produk ini (44)Lihat Situs Web Produk

Protection New MemberUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukLife insurance forms were pretty easy to fill out and the folks involved were very nice and answered all my questions to my satisfaction very quickly. So far I’ve been impressed. Review aside,...Read all

Health Renewing MemberUlasan lainnya tentang produk ini (136)Lihat Situs Web ProdukPremiums keep rising so it gets increasingly expensive. Otherwise, happy to have health insurance covering me globally.

Health Renewing MemberUlasan lainnya tentang produk ini (136)Lihat Situs Web ProdukI'm not sure what I'm reviewing--I just tried clicking "Health Renewing Member" and was told I hadn't purchased it--but I just wanted to say how helpful your customer service representative was when...Read all

Health Renewing MemberUlasan lainnya tentang produk ini (136)Lihat Situs Web ProdukI have been renewing my policy for over 25 years

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?