Wightlink Ulasan

Hello, Thank you for your review. My apologies for the slower disembarkation on arrival at Portsmouth. I am however, glad that your overall experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.

Hello Christopher, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and the team were about to accomodate you on your preferred sailing. We look forward to seeing you onboard again soon.

Hello Hugh, Thank you for your review. We look forward to seeing you onboard again soon.

Hello there, I am sorry for the delay and for the lack of communication regarding this. We always do our best to keep customers informed of any delays or cancellations to the best of our ability however, your feedback has been noted as we look for ways we can improve our service.

Hello, Thank you for your review. I am glad you enjoyed your overall experience with Wightlink and that you found the whole process from booking to boarding so quick and easy. We look forward to seeing you onboard again soon.

Hello Steve, I am sorry you found the communication to be poor with delays and cancellations.We always do our best to keep customers informed of any delays or cancellations to the best of our ability however, your feedback has been noted as we look for ways we can improve our service.

Good afternoon Stephen and thank you for your review. We're very happy to hear your travel with Wightlink over the years has been so positive and you find our teams to be helpful and friendly. Thanks again and we look forward to seeing you onboard again soon.

Hello and thank you for your feedback. I am very sorry that you experienced delays when travelling with us and for the disruption this had on your travel plans. We do appreciate the frustration caused when delays happen however, the safety of our customers and crew is our highest priority and our teams work extremely hard to get back to running a full service as soon as possible. With regards to Multlink Vehicle Passe Holders, we do have to limit the spaces booked with a Multilink Pass in order to offer the significant reduction in price that we do. We would always advise to book in advance to avoid disappointment. Once again I am sorry and do hope we can provide a more enjoyable service when you next travel with us.

Hello Brenda, Thank you for your review regarding your travel with Wightlink. I am glad to see you enjoyed your trip and your stay on the island. If you have a disability, reduced mobility, a medical condition or just need some extra help, you can rely on us to make sure your journey meets your needs. We’re here to help when you need it. We hope to see you again.

Hello, Thank you for your feedback regarding your experience with us. My apologies that you did not find the waiting area to be comfortable at Ryde, something I will most definitely pass on for consideration. With regards to the pricing, keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. We look forward to seeing you onboard again soon.