Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan WHISTLES

Pelanggan Tepercaya

8 years ago

Customer service is disappointing..

Hermes did not deliver the order. Whistles' customer service did not reply back to my email.

Cath Frisby

WHISTLES

8 years ago

We are very sorry to hear that you experienced issues in receiving your Whistles order with Hermes on this occasion and we will be raising an investigation with Hermes as to why this happened and a member of our Customer Service Team will contact you directly.

Pelanggan Tepercaya

8 years ago

Whistles customer service has contacted me today and informed me; they would now have to assume that this item is missing in transit regrettably. They apologized. I requested a refund and will share another update when I actually receive the refund.

Cath Frisby

WHISTLES

8 years ago

Thank you very much for taking the time to provide us with your feedback. We are happy to confirm that a full refund has now been processed for you and you will receive an email notification of this. Once again we are sorry for the experience that you had with Whistles on this occasion.

Tanggal pembelian: 30/11/2017

0

Pelanggan Tepercaya

8 years ago

Little knowledge of the service in the all chain

People in the shops are polite but inefficient with little knowledge of the service, all went wrong v with my purchase, size not available on the shop advise to buy online, dress will arrive in 24h,...

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Cath Frisby

WHISTLES

8 years ago

Thank you very much for taking the time to provide us with feedback. We are sorry to hear that the experience that you have had with Whistles has not been a good one on this occasion and we will contact you directly to ensure that this is resolved for you.

Pelanggan Tepercaya

8 years ago

The problem still unsolved, after 14 days, 5 visits to the shops, 2 calls to the help desk and more email to the help desk, still I don't have the money back. The worst thing is not the money itself, but the fact has any clue about the situation: - The shop itself cannot trace the return - The help desk doesn have anything in the system for this item I have the receipt and I want my money back

Shiv Dewan

WHISTLES

8 years ago

Hi there,

Thank you for feedback. I'm so sorry to hear that you've experienced this issue with your recent return. We have now emailed you directly with a resolve. Please do let us know if there's anything else we can do for you today.

Ulasan produk

Tanggal pembelian: 25/11/2017

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang WHISTLES:

Excellent quality and fit

Excellent service. amazing quality and fit.

Ulasan produk

Tanggal pembelian: 26/11/2017

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang WHISTLES:

Classic key piece

Delivery was very fast arrived in a couple days.

Ulasan produk

Tanggal pembelian: 25/11/2017

0

Pelanggan Tepercaya

8 years ago

Great service from Whistles

Great reductions for Black Friday, speedy delivery and quality items as always.

Ulasan produk

Tanggal pembelian: 24/11/2017

0

Pelanggan Tepercaya

8 years ago

Friendly and polite. Proactive - suggested options for obtaining item not in store.

Tanggal pembelian: 29/11/2017

0

Pelanggan Tepercaya

8 years ago

Excellent. Quick delivery. Always straightforward ordering from Whistles.

Ulasan produk

Tanggal pembelian: 19/11/2017

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang WHISTLES:

I was between 2 sizes and contacted a Whistles salesperson who gave me advice which was spot on ;)

Tanggal pembelian: 22/11/2017

0

Pelanggan Tepercaya

8 years ago

Very easy to order. And quick delivery.

Good service

Tanggal pembelian: 21/11/2017

0

Pelanggan Tepercaya

8 years ago

Toasty coat

Easy to order online and collect at local store:

Ulasan produk

Tanggal pembelian: 24/11/2017

0

WHISTLES Ulasan

Satin Pleated DressUlasan lainnya tentang produk iniLihat Situs Web ProdukNo knowledge in the entire chain of purchase from shop, to help desk and support

Off Shoulder Lace JumpsuitUlasan lainnya tentang produk iniLihat Situs Web ProdukExcellent quality and fit... looks amazing :)

Shiny Croc Coin PurseUlasan lainnya tentang produk iniLihat Situs Web ProdukGorgeous coin purse! Bought the same one two years ago and has lasted until now, such a classic

High Waist Barrel Leg JeanUlasan lainnya tentang produk iniLihat Situs Web ProdukGreat shape, quality fabric, really comfy fit.

Rue De La Paix SweatshirtUlasan lainnya tentang produk iniLihat Situs Web ProdukPhoto doesn't do it justice - really comfy sweatshirt in quality, cosy fabric - I love it.

Mid Wash Skinny JeanUlasan lainnya tentang produk iniLihat Situs Web ProdukLovely quality denim and nice style as always.

Textured Maxi CoatUlasan lainnya tentang produk iniLihat Situs Web ProdukLove this length of this coat, it’s perfect as it allows me to wear long cardio without them falling below the hem line. Very practical and doesn’t feel too heavy and allows you to peel back the...Baca lebih lanjut

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?