Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

WarmeHaus Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang WarmeHaus:

Quick delivery

Ulasan produk

Tanggal pembelian: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Apa yang dikatakan Trusted Customer tentang WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

Baca lebih lanjut

Ulasan produk

Tanggal pembelian: 05/02/2019

1

Pelanggan Tepercaya

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Pelanggan Tepercaya

7 years ago

Thank you for your acknowledgement.

Ulasan produk

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Tanggal pembelian: 29/01/2019

0

Pelanggan Tepercaya

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

Baca lebih lanjut

Tanggal pembelian: 04/01/2019

1

Pelanggan Tepercaya

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Tanggal pembelian: 27/12/2018

0

TC

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Ulasan produk

Tanggal pembelian: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Apa yang dikatakan Trusted Customer tentang WarmeHaus:

Great Product, great price

Tanggal pembelian: 20/12/2018

0

TC

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang WarmeHaus:

Good info

Recommended

Ulasan produk

Tanggal pembelian: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Apa yang dikatakan Trusted Customer tentang WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

Baca lebih lanjut

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Ulasan produk

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Tanggal pembelian: 10/12/2018

0

TC

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang WarmeHaus:

Excellent service

Superb quick service

Ulasan produk

Tanggal pembelian: 10/12/2018

0

WarmeHaus Ulasan

Bergen 1800 x 500mm Straight Chrome Heated Towel RailUlasan lainnya tentang produk ini (3)Lihat Situs Web ProdukNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel RailUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel RailUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric RadiatorUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukGood product and fast service delivery

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?