She/He took my questions regarding the process of sending money with Wallex seriously and promptly responded those questions.
Ulasan produk
Tanggal pembelian: 22/03/2024
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
It' easy transaction with good exchange rate. The money receipt in the same day.
It's really helpful in business transaction or just for personal need.
I would like to recommend Wallex to make all...
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Ulasan produk
Tanggal pembelian: 21/03/2024
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
easy to use and competitive fee
Ulasan produk
Tanggal pembelian: 19/03/2024
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Very straight forward and easy to use
Ulasan produk
Tanggal pembelian: 14/03/2024
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
delayed fund transferred received. we used wallex with fast received guarantee yet in 2 times we used none of our clients received our transferred on time
Shawn is very speedy and prompt in his service. The transaction was settled in less than 20 minutes which is the fastest I've ever experienced. The rates were competitive too.
Ulasan produk
Tanggal pembelian: 06/03/2024
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Respon dari PIC nya cepat dan banyak membantu, terakhir proses nya juga cepat bgt tdk menunggu lebih dari 1 hari
Ulasan produk
Tanggal pembelian: 01/03/2024
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
It took so long only to send money. Everything is complicated. Not like another application even Western Union that you can send money in second snd it just take a minute to receive the money. Soo...
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Rachel
Wallex
2 years ago
We genuinely appreciate your feedback. At Wallex, we are committed to ensuring our customers have a seamless transaction experience, and we're sorry to hear that our services did not meet your expectations.
In order for us to support you better, do raise your concerns and questions with your Account Manager. Thank you once again for choosing Wallex and we hope we get another chance to delivering a better experience for you in the future!
Pelanggan Tepercaya
2 years ago
Anyway wallex, Im bit concerned on privacy matters and for me it’s bit annoying when you don’t give me choice to give my rating and review anonymously. Hopefully my comments and rating will really only be your consideration for improvement purpose only and wont give any impact to the fontliner or any of your sfaff who is related for me. Because I think this is more to my experience of using your system, nothing personal. So please dont twist it
Rachel
Wallex
2 years ago
Thanks again for your feedback! As we are partnering with Feefo, it is a platform that ensures only confirmed and verified customers are able to leave a review. Rest assured that there will be no impact on our staff.
Once again, we sincerely apologise for the transaction delay. Your satisfaction is our priority – our team has looked into this and your dedicated Account Manager will be reaching out to you by tomorrow to explain in further detail.
Ulasan produk
Rachel
Wallex
2 years ago
We genuinely appreciate your feedback. At Wallex, we are committed to ensuring our customers have a seamless transaction experience, and we're sorry to hear that our services did not meet your expectations.
In order for us to support you better, do raise your concerns and questions with your Account Manager. Thank you once again for choosing Wallex and we hope we get another chance to delivering a better experience for you in the future!
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
