Volvo Car Insurance tidak lagi menjadi pelanggan aktif Feefo
Menampilkan seluruh 432 ulasan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
the process could have been easier
I was not kept as well informed as to the progress of my claim by my claim handler and he didn't call back when he said that he would.
Customer Care
Volvo Car Insurance
2 years ago
Many thanks for providing such valuable feedback.
I am so sorry that on this occasion our normal high level of service was not met and that you were not kept up to date with regular communication and your calls not returned. We do take this very seriously and will be addressing this with the file handlers and their line managers to ensure that this poor level of service is addressed. Once again, many thanks for bringing this to our attention.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Generally very happy
Very well in general
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
An excellent professional service
Kept me updated along the way and returned my car in a showroom condition
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ER
Eric
Diverifikasi oleh Feefo
Wimborne, Dorset
2 years ago
Apa yang dikatakan Eric tentang Volvo Car Insurance:
Yet to confirm you have accepted a no-fault claim.
Accident report forms did not have a return envelope, hence wrong address used initially and forms returned!
Accident team could only return call...
Baca lebih lanjut
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Very smooth experience. Everything happened with no fuss
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Unnecessary
Poor quality hire car
Need better communication
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RO
Robert
Diverifikasi oleh Feefo
Bridgnorth
3 years ago
Apa yang dikatakan Robert tentang Volvo Car Insurance:
Not impressed at all
I thought the claim took far too long ( nobody else was involved & I had a high excess to contribute) plus I had to chase my claim up 3 times, which means being on hold to 3 different parties. Volvo...
Baca lebih lanjut
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 years ago
Very helpful and efficient friendly staff
Very efficient and staff very helpful throughout a difficult time.
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AN
Andrew
Diverifikasi oleh Feefo
Badluarach
3 years ago
Apa yang dikatakan Andrew tentang Volvo Car Insurance:
Excellent service
Excellent service and communication. Vehicle recovered, repaired and delivered. Hire car available from day one until my vehicle repaired and returned
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CA
Carole
Diverifikasi oleh Feefo
Dundee
3 years ago
Apa yang dikatakan Carole tentang Volvo Car Insurance:
Excellent service from the start and most efficient, repair done to a high standard and in a short period of time,
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
