Excellent service and communication from Viva holidays especially Andrew who patiently put up with all my emails and questions. Everything was so well organised from beginning to end, flights,...
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. In light of this, all of the points you have raised have been recorded in order that we can identify any areas for improvement. We will make sure we select All - Inc hotels very carefully in the future.
Yours sincerely
Viva Holidays
Ulasan produk
Tanggal pembelian: 15/09/2014
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 years ago
Very easy to do business - first rate holiday!
Ulasan produk
Tanggal pembelian: 02/08/2014
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 years ago
Excellent
Ulasan produk
Tanggal pembelian: 14/08/2014
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 years ago
Excellent would be more than happy to use you again
Ulasan produk
Tanggal pembelian: 18/08/2014
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 years ago
Could have done with more information on tube/bus services
I was very impressed by their willingness to sort out complications relating to train tickets that failed to arrive by post. They made alternative arrangements despite the fact we had already left...
I found getting information out of the company's contact person in the office quite similar to trying to get blood out of a stone: the hotel address was not on the booking details sent to me and when...
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Viva Holidays
Viva Holidays
11 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
In light of this, all of the points you have raised have been recorded and if you wish to discuss the matter further please email us on support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
