I had to chase for the details of the holiday and once on holiday the information given was poor.
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Tanggal pembelian: 14/02/2019
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
7 years ago
The service was good. Some bits of information like in our case luggage allowances you needs to check when you get emails from viva.
Loved the tour of India - it's an amazing place. The local tour guides were very attentive and the service was excellent. The hotels that Viva picked were very corporate, and didn't capture the...
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Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
Ulasan produk
Tanggal pembelian: 25/01/2019
0
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IF
Ian Forward
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Ian Forward tentang Viva Holidays:
Viva did all good and managed to get my friend join us. I would have given 5*stars but some how they forgot our Bernina train tickets. We had to remind them then we got the tickets just in time. ...
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Tanggal pembelian: 07/12/2018
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AJ
Alan Jenkins
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Alan Jenkins tentang Viva Holidays:
Have used Viva twice via Secret Escapes and both times they've been excellent. All arrangements have been as stated with good quality hotels and transport trouble-free. Would recommend and use again.
Ulasan produk
Tanggal pembelian: 11/12/2018
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JK
James Kay
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan James Kay tentang Viva Holidays:
Great initial contact. The phone number sent via email to contact viva wasn’t answered but another found online was and all queries answered excellently.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
