Terms seem good but they jump through hoops not to pay
I Have claimed for a simple eye infection meds and emergency visit
I have provided all the documents in a timely manner back in January. I still haven’t been paid and they keep asking for more and...
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Diverifikasi oleh Feefo
6 years ago
Great service. Had to claim for my dogs eye injury
Nigel Foley
Muddy Paws
6 years ago
Thanks for your kind review Jenny, it is good to hear that when needed our claims service is all that it should be.
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Trusted Customer
Diverifikasi oleh Feefo
6 years ago
Apa yang dikatakan Trusted Customer tentang Muddy Paws:
VetsMediCover has an overall good package for insurance of puppies, when compared to similar insurance companies.
Nigel Foley
Muddy Paws
6 years ago
Thank you Paula for your kind review. It is always good to hear that our customers feel that we offer good value for money from the earliest ages upwards!
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Trusted Customer
Diverifikasi oleh Feefo
Wolverhampton
6 years ago
Apa yang dikatakan Trusted Customer tentang Muddy Paws:
Efficient service over the phone very helpful friendly and knowledgeable
Excellent customer service very knowledgeable on products and helpful
Nigel Foley
Muddy Paws
6 years ago
Many thanks for your kind review Angela, it's always good to hear that our UK based team offer a service that we can be proud of by providing a friendly and accurate service.
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Diverifikasi oleh Feefo
6 years ago
Such a frustrating experience
wrong info given at initial start of claim. followed by communication break down and not responding until I contacted them. Individual called Rosie was very helpful, but the whole process was...
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Nigel Foley
Muddy Paws
6 years ago
Hi, I have spoken to our claims team with regard to your review. Once we had received the fully completed claim forms on 28/11/2019 the claim was sent for assessment and settled on 04/12/2019. I am sorry that you feel that our service was poor but it is essential that we receive all information and forms correctly completed before we are able to process a claim.
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Trusted Customer
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Trusted Customer tentang Muddy Paws:
great value
easy to use web site. great choice and value for money.
Nigel Foley
Muddy Paws
7 years ago
Thank you Elaine for your review, it is always good to hear that our customers find our site easy to use and feel that we offer value for money.
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Diverifikasi oleh Feefo
7 years ago
I have recently made my first claim. The customer service team are great on the phone. Friendly, professional and easy to talk to. I will review again once the claim is complete.
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Trusted Customer
Diverifikasi oleh Feefo
7 years ago
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Apa yang dikatakan Trusted Customer tentang Muddy Paws:
The product was just what I wanted and provides the level cover should Bertie need it at a very affordable price.
Nigel Foley
Muddy Paws
7 years ago
Thank you Alan for your review, we hope that we provide cover levels to suit all customers and we keep the premiums as competitive as we can.
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Trusted Customer
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Trusted Customer tentang Muddy Paws:
Got recommendations from other Great Dane owners and were not disappointed
Nigel Foley
Muddy Paws
7 years ago
Many thanks for your kind review James, often other pet owners can be the best source of recommendations.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
7 years ago
A must for any pet owner
Would highly recommend this service to anyone who has a pet.
Nigel Foley
Muddy Paws
7 years ago
Many thanks for your kind review, it is always great to receive recommendations such as yours!
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
