Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Utility Point Ulasan

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 302 ulasan

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Utility Point:

Communicated well so far. Transfer not yet completed.

Trusted Customer

Bingley West Yorkshire

7 years ago

Apa yang dikatakan Trusted Customer tentang Utility Point:

just did their job well

Pelanggan Tepercaya

7 years ago

Just signed up and they seem okay to me. Helpful and knowledgeable.

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Utility Point:

So far the service has been excellent with regular updates informing me how the switch is going and what stages have been completed.

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Utility Point:

Answer the phone. Call back when requested. Send passwords when they are requested. Don't bother with drivel about your mission.

India

Utility Point

7 years ago

Hi Ian, thank you for your comment. We're sorry that your experience with us so far has resulted in us receiving a 1* review and we would like to resolve this for you. If you would like us to call you to discuss any concerns and queries, please advise this and we will request this for you. Thank you, Utility Point.

Pelanggan Tepercaya

7 years ago

Excellent customer service and straightforward process

Straightforward and easy process to switch my utility supply with this company... all followed up with speedy documentation in the post and online. The customer service staff and point of contact on...

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Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Utility Point:

took a while to understand website

all went through easily. Getting tariff information could be easier

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Utility Point:

I have joined utility point about a week ago and I found their services excellent I phone them about a query about my tariff and they was very helpful to explain it to me and I did not have to wait...

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Pelanggan Tepercaya

7 years ago

Sent 2 emails without reply once I set up my account. All I wanted was to change the DD date. Ended up having to call a week later as I still hadn't heard and still couldn't get thought to anyone. I...

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India

Utility Point

7 years ago

Hi there, thank you for your comment. We're sorry to hear this as this is not a good first encounter as you mention. We would like to advise that we have listened to our customers feedback and although the voicemail service proved popular with most customers, we understand this does not suit all. You will be able to call to speak to an adviser and now have the option to hold. Thank you, Utility Point.

Trusted Customer

7 years ago

Apa yang dikatakan Trusted Customer tentang Utility Point:

Good

Good and easy to use

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