These shoes are really nice, the off-white colour is quite retro and the show style is classic. They are very comfy but with lower heel support than I am used to so it is just a case of changing to a...
These are great I wasnโt sure from the advert exactly what black iris is but it looked and turned out to be a navy colour. Very comfy and look good with white or cream coloured shoes.
Beware of cheap imitation products. Ordered a Sandqvist backpack and received a knock off. This was confirmed by the Sandqvist store upon taking the bag in due to issues with the binding after 2...
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Phil Stace
URBAN EXCESS
7 years ago
Hi Veronica, As discussed I think there was some confusion and it has now been agreed that the bag was 100% genuine, but some slight differences to the one in-store. I would appreciate if you could re-review us! Thanks, UE.
Pelanggan Tepercaya
7 years ago
Team were able to put me in direct touch with retailer and confirm validity of bag. Confusion due to differences in side by side comparison done in store and with photos used to advertise product online. 2 different article numbers and recent changes to bag made. Quality of bag however not great. New version has binding around leather which after using for 2 weeks has already broken away.
Pelanggan Tepercaya
7 years ago
Store manager has confirmed that actually old version of bag was sent. Still awaiting response from team regarding exchang due to fault and bag not being the one actually advertised.
Hi Hiroki,
Thanks for the feedback. I will follow this up with the shipping company straight away as it should have already arrived. Best Regards,
UE. Customer Services
Phil Stace
URBAN EXCESS
7 years ago
I believe the order arrived today?
Best, UE.
Phil Stace
URBAN EXCESS
7 years ago
Hi Hiroki,
I was hoping that you could re-review us now you have received your order?
Best Regards,
UE. Customer Services
Hi Hiroki,
Thanks for the feedback. I will follow this up with the shipping company straight away as it should have already arrived.
Best Regards,
UE. Customer Services
Phil Stace
URBAN EXCESS
7 years ago
Hi Hiroki,
I was hoping that you could re-review us now you have received your order?
Best Regards,
UE. Customer Services
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