Lors de petits problème ils étaient résolus rapidement.Les concierges étaient à l’écoute et pro actif pour régler ou recommander des solutions.
Richard
UnderTheDoormat
2 years ago
Dear Raymond,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. We now look forward to welcome you next time for another fantastic stay.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Ulasan produk
Tanggal pembelian: 06/07/2024
0
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AV
anna Vitko
Diverifikasi oleh Feefo
2 years ago
Apa yang dikatakan anna Vitko tentang UnderTheDoormat:
The hotel's perfect location in the heart of London's .the incredibly attentive staff. The cleanliness of the hotel was another aspect that truly impressed me.
Richard
UnderTheDoormat
2 years ago
Dear Anna, thank you for your kind words about 3 Sloane Gardens. We are delighted to hear about how much you enjoyed your stay and our service! We would look forward to being able to host you again, please don't hesitate to reach out if you find yourself in London again.
Safe travels, Denison from UnderTheDoormat
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Tanggal pembelian: 06/07/2024
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Great! Highly recommended.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
They provided an in-person welcome & gave all info needed for a comfortable stay at the property. They checked in multiple times as our arrival time approached - all important for international...
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Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for the wonderful review regarding your recent stay in our home. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It's great to know our team’s efforts to check in with you made your international travel smoother. We hope to welcome you back soon for another enjoyable stay!
Best Wishes, Sonali on behalf of UnderTheDoormat.
The company responded to messages very quickly despite the time zone difference. They provided a detailed instruction book for the property. They came to the property midway through our stay to clean...
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Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for your fantastic review! We’re delighted to hear that our prompt communication and our guest guide made your stay enjoyable. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We are glad we could turn your bad experience into a pleasant one. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
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Tanggal pembelian: 06/07/2024
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
The staff very excellent, and very friendly. Customer service of the underthedormat very informative, quick response. The apartment very clean and feel likes at home. Best location.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
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Tanggal pembelian: 21/06/2024
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Well organised and personalised service
Richard
UnderTheDoormat
2 years ago
Dear Guest,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Good service. Perfect cleaning days. Luxury apartment. WIFI is a major issue. Secured building and efficient concierge. More plates , glasses, and cutlery required for a 2 bedroom apartment.
Richard
UnderTheDoormat
2 years ago
Dear Guest,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
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Tanggal pembelian: 21/06/2024
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DF
D. R. Fox
Diverifikasi oleh Feefo
New York
2 years ago
Apa yang dikatakan D. R. Fox tentang UnderTheDoormat:
Great to have a receptionist with an apartment rental. Accepted a package for us. Got us a taxi and helped with our luggage when we were leaving. Gave us a place to leave our luggage when we...
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Richard
UnderTheDoormat
2 years ago
Dear Dee-Ann, it was such a pleasure to have you around! We are delighted to hear that you enjoyed staying with us and remained comfortable during your time in London. We would look forward to hosting you again! Kind regards, UnderTheDoormat Team
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Tanggal pembelian: 21/06/2024
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MW
Marcelle Wetzer
Diverifikasi oleh Feefo
2 years ago
Apa yang dikatakan Marcelle Wetzer tentang UnderTheDoormat:
Service was excellent, friendly quick responding in the communication
Richard
UnderTheDoormat
2 years ago
Dear Marcelle,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We now look forward to welcome you next time for another fantastic stay.
Best Wishes, Sonali on behalf of UnderTheDoormat.
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.