Very professional and really did pick some lovely places for our honeymoon. when there was a glitch with our flights to London we had full support froma Turquoise representative who gave us her...
level of service from Turquoise was very patchy and not always efficient and timely when arranging and booking the holiday
Turquoise Holidays
Turquoise Holidays
13 years ago
Many thanks for your feedback via Feefo. I am very sorry that you feel the level of service from Turquoise was not adequate, as we take great pride in ensuring our service standards are maintained to the highest level at all times. We take all client feedback very seriously and we will be addressing the issues you have highlighted internally. Any further comments or feedback you would like to add, please do feel free to contact me directly, my apologies once again.
James Bell - Sales and Marketing Director
James Bell - Sales & Marketing Director
Excellent service from Karen Martin, who researched several different options and kept us well informed of progress throughout the booking process. Travel documents and supplementary information were...
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Tanggal pembelian: 30/03/2013
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13 years ago
Very helpful but did not always have an intimate knowledge of the location
Our only blip was when our transport did not arrive in Hong Kong. We took a taxi, for which we have been compensated. Our agent at Turquoise was excellent.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
When we founded Turquoise, we were determined to create a special kind of travel company. One with inspiration, imagination and perhaps most importantly of all – passion for our destinations.
