Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Cruise Megastore /Travel Megastore Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/travel-megastore | Feefo

Menampilkan seluruh 2,180 ulasan

Kristy Goriss

Diverifikasi oleh Feefo

5 years ago

Apa yang dikatakan Kristy Goriss tentang Cruise Megastore /Travel Megastore:

Excellent to work with!

My consultant Isabella Clarke was amazing to work with she quick and easy to deal with went above and beyond by manually checking a cabin number for me because it met my criteria better than what was...

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Karen King

Cruise Megastore /Travel Megastore

5 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Isabella know of your comments and we can’t wait to help you book your next holiday!

Tanggal pembelian: 08/05/2020

Pelanggan Tepercaya

Diverifikasi oleh Feefo

5 years ago

Worst customer service.Use another company !

Hassles from start to finish. Incompetent, rude and uncaring staff. While deals may seem really good, they may not be worth the stress in the long run. Deal with another company. Even after several...

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Karen King

Cruise Megastore /Travel Megastore

5 years ago

Thank you for leaving your feedback. It’s important for us to know how we can create a better experience for our members and we are sorry to hear that your expectations have not been met. Your comments have been passed onto the correct department to contact you as soon as possible.

Karen King

Cruise Megastore /Travel Megastore

5 years ago

Pelanggan Tepercaya

5 years ago

Every opportunity was given to Cruise Megastore for contact through several different people. An email was sent to A supervisor who did not even respond to it. The sales team also sent an email to supposed management about our concerns. NOTHING. The agent that we dealt with should have been sacked for the way that she treated us. Very unpleasant experience.

Karen King

Cruise Megastore /Travel Megastore

5 years ago

Thank you for the time spent with one of our agents yesterday and we apologize about the first interaction with us. Please be assured we certainly want to regain you as a satisfied customer in the future by serving you again.

Pelanggan Tepercaya

5 years ago

Thank you for the quick response to my issues. The resolution team has been in contact and the matter has been resolved.

Karen King

Cruise Megastore /Travel Megastore

5 years ago

We appreciate the updated feedback.

Tanggal pembelian: 08/11/2019

Steven Dsouza

Diverifikasi oleh Feefo

5 years ago

Apa yang dikatakan Steven Dsouza tentang Cruise Megastore /Travel Megastore:

Excellent Support

Excellent Customer Service and the representative provided various options to suit our needs financially

Karen King

Cruise Megastore /Travel Megastore

5 years ago

It was great to work with you Steven and we appreciate the time you’ve taken to write such a positive comment, thank you.

Tanggal pembelian: 08/05/2020

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 years ago

Wonderful service

Wonderful service, friendly and helpful.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

Tanggal pembelian: 01/04/2020

Michael Palmer

Diverifikasi oleh Feefo

6 years ago

Apa yang dikatakan Michael Palmer tentang Cruise Megastore /Travel Megastore:

Always answers questions and quick to respond and friendly will help with anything with your cruise

Karen King

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Tanggal pembelian: 03/04/2020

Tina MAHER

Diverifikasi oleh Feefo

6 years ago

Apa yang dikatakan Tina MAHER tentang Cruise Megastore /Travel Megastore:

Isabela was so helpful and very pleasant to me. I thank her for all she helped me with.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to hear that you are happy with your experience! Isabella will be happy to hear of your positive feedback as well.

Tanggal pembelian: 20/03/2020

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 years ago

Very Poor i have not received the final statement of my cruise which i cancelled by phone twice and no confirmation anywhere. this was done on the 13th of March. even with snail mail it should be...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further & will be in contact soon to discuss your booking.

Pelanggan Tepercaya

6 years ago

dont wish to discuss my booking. as long as it is cancelled thats all i want.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for the updated Feedback, we have been into your booking & can confirm this cancellation request has been finalized.

Tanggal pembelian: 23/01/2020

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 years ago

great helpful

friendly went out of there way to find out what they could do and help with booking

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Tanggal pembelian: 31/03/2020

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 years ago

Knowledgeable and Friendly

Know the ships well and very helpful for booking the right cabin to suit. Friendly and professional, I will book with confidence when the ships sail again.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!

Tanggal pembelian: 30/03/2020

Warwick Wade

Diverifikasi oleh Feefo

6 years ago

Apa yang dikatakan Warwick Wade tentang Cruise Megastore /Travel Megastore:

Very personal service, helpful.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for the review.

Tanggal pembelian: 30/03/2020

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