Trafalgar Ulasan

Thank you for sharing your feedback regarding your recent experience with Trafalgar. We deeply regret that the performance of our Travel Director did not meet your expectations. It is our priority to ensure that our guests are provided with a professional and enjoyable experience throughout their journey. We understand the importance of clear and consistent communication regarding schedules, and apologise for any confusion caused by the varying meeting times. Additionally, we are sorry to hear that the behaviour exhibited by our Travel Director was perceived as unprofessional and unkind. This is certainly not the standard we aim to uphold, and we will address this matter internally to prevent recurrence. Regarding your concerns about the tour pricing and additional costs, we encourage all our guests to make use of our comprehensive website. Each itinerary is loaded with full information about the tour, including what is included and what is not, to offer transparency and avoid disappointment. On each day, guests are provided with a detailed breakdown of the sites visited, optional experiences, and the associated costs per person. Our reason for loading the full details on the website is to offer our guests a chance to familiarise themselves with the trips to avoid disappointment when on tour. We appreciate your feedback, as it helps us improve our services and ensure a better experience for all our guests.

Thank you for sharing your detailed feedback about your recent Best of Portugal trip. We're thrilled you found it amazing overall and appreciate you highlighting the aspects you particularly enjoyed, including the stunning location in the Algarve region and the exceptional service provided by your Travel Director and Coach Driver. It's wonderful to hear how much you enjoyed the upgraded hotel and the beautiful views. We understand your point about the meal inclusions compared to the Ireland trip and the timing of some of the dinners. We also appreciate your feedback regarding the pricing of optional experiences. Thank you for sharing your thoughts. We value your feedback. Thank you again for choosing Trafalgar.

Thank you for your wonderful review of Classic Japan. We're thrilled to hear you enjoyed your tour and that the Travel Director made it so special. We appreciate you sharing your experience.

Thank you for sharing your kind words about your recent travel experience. We're thrilled to hear that both the Travel Director ad Coach Driver made such a positive impact on your trip. It's wonderful to know you appreciated the on The Road Team's contributions to making your journey enjoyable. We value your feedback and are so pleased you chose Trafalgar.

Thank you for your wonderful 5-star review of the Best of Portugal tour. We're thrilled to hear you had such a positive experience. It's especially rewarding to know that your Travel Director and Coach Driver provided excellent service. We appreciate you taking the time to share your feedback.