Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Timbuktu Travel Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 1,129 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Excellent, professional and prompt service

Kat was very helpful and responded courteously to my inquiries and requests for advice. Her suggestions were informed and thoughtful. All in all I found her an exceptional person to work with.

Tanggal pembelian: 01/11/2018

Alicia Andre

Diverifikasi oleh Feefo

8 years ago

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Apa yang dikatakan Alicia Andre tentang Timbuktu Travel:

magical, exciting, breathtaking

I worked with Joanna Rigby Jones for our trip to Victoria Falls -- Botswana -- Capetown. I really appreciated how Joanna listened and helped me plan our trip according to our needs. She was great...

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Georgie

Timbuktu Travel

8 years ago

Hi Alicia,

Thank you for taking the time to leave your reply - we really appreciate it! Joanna and the team couldn't be more thrilled that you had an incredible trip and enjoyed the experience of booking with us. It is so rewarding hearing guests having forever memorable trips.

And the photo is fab!

All the best
Georgie and the Timbuktu Team

Tanggal pembelian: 07/07/2017

Pam

Diverifikasi oleh Feefo

USA

8 years ago

Apa yang dikatakan Pam tentang Timbuktu Travel:

We didn't even dare to dream that it could be such an incredible experience

Caitlin's patience, perseverance and determination landed us the reservations we wanted and an experience that was unparalleled in terms of variety, interest and sheer marvel! Where they perhaps...

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Georgie

Timbuktu Travel

8 years ago

Hi Pam,

Caitlin and the team are thrilled to hear you enjoyed the experience of booking your safari with Timbuktu and that your experience was unparalleled!

The once in a lifetime often open the door to many more adventure!

Thank you for taking the time to leave your reply.

All the best

Georgie

Ulasan produk

Tanggal pembelian: 30/12/2017

Joe Robinson

Diverifikasi oleh Feefo

london

8 years ago

Apa yang dikatakan Joe Robinson tentang Timbuktu Travel:

Great recommendations. Great communication. Perfect Service. Would 100% use again.

Georgie

Timbuktu Travel

8 years ago

Hi Joe,

The team are thrilled to hear you had a great experience booking with us and that you would book again! That's fantastic.

We really appreciate you taking the time to leave your review.

All the best

Georgie

Ulasan produk

Tanggal pembelian: 05/01/2018

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Joanna was super attentive, knowledgeable, patient, and overall a fantastic specialist. 10/10 would let her plan my safari to Africa again.

Georgie

Timbuktu Travel

8 years ago

Hi Marie,

Thanks for leaving your review! Joanna and the team are so pleased you had a great experience booking with us and to hear you'd book again!

Thanks again and all the best,
Georgie

Tanggal pembelian: 21/10/2017

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Professional travel services

Very quick and professional service. Keen eye for details. Excellent suggestions for improving the original itinerary without any additional costs. Very instructive information about payment...

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Georgie

Timbuktu Travel

8 years ago

Hi Ingrid,

Thank you for taking the time to leave your review, the team are absolutely thrilled you had a great experience booking with us.

All the best
Georgie

Tanggal pembelian: 13/12/2017

Michael P.

Diverifikasi oleh Feefo

San Francisco, CA

8 years ago

Apa yang dikatakan Michael P. tentang Timbuktu Travel:

Flawless Service & Experience

We came back from the trip Kat curated for us right before this year’s holidays and our summary to friends and family was: “best trip of our lifetime,” “absolutely incredible,” “we miss Africa,” and...

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Georgie

Timbuktu Travel

8 years ago

Hi Michael,Kat and the team couldn't be happier to hear your trip was so incredible. The gorillas are truly extraordinary! Thank you for taking the time to leave your review, we really appreciate it!All the bestGeorgie

Ulasan produk

Tanggal pembelian: 09/12/2017

Francois Lame

Diverifikasi oleh Feefo

New York

8 years ago

Apa yang dikatakan Francois Lame tentang Timbuktu Travel:

The only way to visit Africa!

Planning a trip to South Africa is a once in a lifetime experience. I'd got a number of quotes from travel agents in the USA and was shocked by the costs. A friend told me about Timbuktu Travel and I...

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Georgie

Timbuktu Travel

8 years ago

Hi Francois,

That is fantastic! The team are thrilled you have enjoyed the experience so far, particularly exploring on the website. We appreciate you taking the time to leave your review. We hope you have an incredible trip.
All the best
Georgie

Tanggal pembelian: 30/11/2017

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

The booking experience was very smooth. All communication was clear and quick. Would absolutely book again.

Georgie

Timbuktu Travel

8 years ago

Hi there,

Thank you for taking the time to leave your feedback - the team are so pleased you enjoyed the process of booking was smooth and would book again! Great to hear!

All the best

Georgie

Tanggal pembelian: 12/06/2017

George Turnbull

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan George Turnbull tentang Timbuktu Travel:

Good guys, and can be competitive on price when compared to booking independently - but with much less hassle! Excited for our SA adventure.

Georgie

Timbuktu Travel

8 years ago

Hi George,

That's great to hear! The team are thrilled that you enjoyed the experience of booking and we reduced hassle for you! We hope your trip to South Africa was an adventure indeed!

All the best
Georgie

Tanggal pembelian: 30/11/2017

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Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Timbuktu Travel Ulasan

Legendary Arusha LodgeUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukProvided attentive service, comfortable accommodations and a perfect ending to our safari journey.

Kuro Tarangire CampUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukThe new reinvention as a permanent camp makes this a truly luxurious experience. The staff are attentive, enthusiastic and incredible knowledgeable. A wonderful way to start or end your safari...Baca lebih lanjut

Four Seasons Safari LodgeUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukThe staff we engaged with were marvelous and willing to help in any way and make our stay wonderful. This is much more of the international, full-service experience, which is what we requested to...Baca lebih lanjut

Le Quartier FranÃ§aisUlasan lainnya tentang produk ini (2)Lihat Situs Web Produk10/10. The staff in the hotel could not have been more helpful. Having the driver service was a huge plus for going out for dinner at different places and not having to think about how to get back...Baca lebih lanjut

De Hoop CollectionUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk9/10. Unbelievable beaches: very few people, incredibly remote.. Good hiking trail. The hotel is kind of rough-and-ready and self-serve, for example when you check in nobody shows you to the room and...Baca lebih lanjut

Bushmans Kloof LodgeUlasan lainnya tentang produk ini (4)Lihat Situs Web Produk8/10. Wonderful drive and roads up to the place. Fascinating mountain scenery. Very very large and well appointed comfortable room with pretty much our our pool with fabulous garden and mountain...Baca lebih lanjut

The Lazizi Premiere NairobiUlasan lainnya tentang produk ini (8)Lihat Situs Web ProdukGreat stay while in transit. Clean, modern, and comfortable.

Virunga LodgeUlasan lainnya tentang produk ini (2)Lihat Situs Web Produk

Hemingways Nairobi HotelUlasan lainnya tentang produk ini (9)Lihat Situs Web ProdukOur only regret is not having more time here!!! Incredible spot.

Ol Donyo LodgeUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukThe highlight of our Africa trip. One the finest spots we have visited on the planet. Simply perfect.

Cottar's 1920s Safari CampUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukVery unique and special spot in the Mara! We would have appreciated more food choices, but what we had was very delicious!

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?