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Tick Travel Insurance Ulasan

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Craig
Sydney
1 year ago
Tanggal pembelian: 06/04/2024
Apa yang dikatakan Craig tentang Tick Travel Insurance:
Waste of time and money. No documents a week after purchase. Poor service.
Poor service. Over one week waiting for my travel documents, System down. Multiple emails Phone call and left on hold for over forty minutes. Promised documents within twenty four hours. Still...

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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 03/04/2024
I have not been sent my policy documents. Not when I purchased it subsequently when I used the support contact
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David Mayo
Tick Travel Insurance
1 year ago
Hi there, I am sorry to hear about your experience. We have recently migrated our systems and this might have impacted your access to policy documents. Can you please send us an email to info@tickinsurance.com.au or call us on 1300 235 444 so that our team can re-send your documents? Regards, Anna
Pelanggan Tepercaya
1 year ago
Thanks Anna, I did as you suggested and emailed last week. I did follow up today. I am now waiting for a reply. I hope the team can get to it soon. I suspect it was not the best idea to have a discount code marketing exercise shortly before a systems upgrade. Perhaps marketing by should work with IT to avoid this in future. This promotion has backfired on marketing in several ways with the code not working and now the system not sending policy documents
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David Mayo
Tick Travel Insurance
1 year ago
Thank you, I will escalate your feedback to senior management. Regards, Anna
Pelanggan Tepercaya
1 year ago
Hi Anna, Policy document received Thankyou for escalating.
4
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 03/04/2024
Great service.
More than excellent. I’m 84 and don’t have a computer and printer, so they sent me all the details by post at a cost to them of $2.60. And on top of that gave me advice as to how to manage it without...

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3
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 01/04/2024
Easy to navigate
Prompt emails once insurance was purchased, I’ll update review once I’ve been overseas
1
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 31/03/2024
On line
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1
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 30/03/2024
Looking good -so far
Uncomplicated sign up- let’s hope it’s as easy to make a claim if I need
1
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 30/03/2024
Quick and easy insurance.
Beautiful quick done in minutes with a quick reply and confirmation 🙂
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1
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 30/03/2024
Buying is easy with Tick with travel insurance
The person guided me clearly with my travel insurance purchase, which made it so easy to follow.
1
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 28/03/2024
The options were comprehensive. I was happy with the prices and what they covered.
0
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 26/03/2024
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Level 11, 60 Carrington St, NSW, Sydney, 2000, Australia
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