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Therapeutic Pillow Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/therapeutic-pillow | Feefo

Menampilkan seluruh 6,468 ulasan

Shandy Sun

2122

1 month ago

Apa yang dikatakan Shandy Sun tentang Therapeutic Pillow:

Cannot comment on this as I didn’t reach out to customer service

Elle Allnut

Therapeutic Pillow

19 days ago

Hi there, Thank you fro your rating. Kind thanks, Elle

Shandy Sun

19 days ago

Thanks Elle 3-5 days are ok but my one has been airing for more than 1 month. I hope the smell is non harmful.

Elle Allnut

Therapeutic Pillow

16 days ago

Hey Shandy, If that is the case, it could be possible that you received one that came from a batch that had a more prominent smell. If you would like we can organise a replacement to be sent out. The other thing is that it might be you have an extra sensitivity to this particular smell so I couldn't 100% guarantee the replacement would be any different. :) If you would like us to organise this for you, please reach out to support@pillows.com.au Kind thanks, Elle

Shandy Sun

16 days ago

Hi Elle, I wish I could but like the 1st comment I made, I do not have the packaging. Is it still replaceable?

Elle Allnut

Therapeutic Pillow

12 days ago

Hey Shandy, I hope you had a nice weekend, we can still organise to send you out a replacement if you would like. If that is what you are interested in, please reach out to our support team. Support@pillows.com.au Kind thanks, Elle

Ulasan produk

Haven’t used it since the purchase (1 month ago) as I couldn’t stand its smell. I’ve been put this on deck for 1 month but still I can smell it. I don’t think it’s healthy. Maybe it’s good for spine

...

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Elle Allnut

Therapeutic Pillow

19 days ago

Thank you for your feedback on this. The initial smell that this pillow comes with is non harmful and happens due to the manufacturing process. Over some short time the smell will dissipate and go away. We recommend airing out the pillow for at least 3-5 days. We also suggest removing the foam inserts to help each piece air out individually. We do air the products out in our warehouse prior to dispatch but the smell can build back up during the shipping process. If you would like to discuss this further, please contact our support team. support@pillows.com.au As mentioned, due to not having the original packaging etc a return wouldn't be applicable. We apologies for any inconvenience. Kind thanks, Elle

Elle Allnut

Therapeutic Pillow

16 days ago

See previous response.

Elle Allnut

Therapeutic Pillow

12 days ago

See previous response

Tanggal pembelian: 01/04/2024

Pelanggan Tepercaya

19 days ago

The Therapeutic Pillow I have ordered has been perfect for the purpose we require.

Elle Allnut

Therapeutic Pillow

16 days ago

We are so thrilled to hear this! Thank you for providing us with your feedback. Kind thanks, Elle

Ulasan produk

Tanggal pembelian: 27/03/2024

Pelanggan Tepercaya

19 days ago

Good old fashion service, highly recommend

Ulasan produk

Tanggal pembelian: 08/04/2024

Pelanggan Tepercaya

1 month ago

efficient

Elle Allnut

Therapeutic Pillow

19 days ago

Thank you for you 5 star rating! Kind thanks, Elle

Ulasan produk

Tanggal pembelian: 05/04/2024

Pelanggan Tepercaya

1 month ago

Great service

Elle Allnut

Therapeutic Pillow

19 days ago

Hi there, Thank you for your feedback, we are pleased to hear that you were happy with your overall purchase and experience. Kind thanks, Elle

Ulasan produk

Tanggal pembelian: 05/04/2024

Pelanggan Tepercaya

1 month ago

Excellent service

Elle Allnut

Therapeutic Pillow

19 days ago

Thank you for you 5 star rating! Kind thanks, Elle

Ulasan produk

Tanggal pembelian: 03/04/2024

DelB

Melbourne

1 month ago

Elle Allnut

Therapeutic Pillow

19 days ago

Thank you for you 5 star rating! Kind thanks, Elle

Ulasan produk

Tanggal pembelian: 08/04/2024

Sheralee Jensen

Queensland

1 month ago

Apa yang dikatakan Sheralee Jensen tentang Therapeutic Pillow:

Pillow arrived on time. The company has answered any of my emailed questions promptly

Elle Allnut

Therapeutic Pillow

19 days ago

Hi there, Thank you for your feedback, we are pleased to hear that you were happy with your overall purchase and experience. Kind thanks, Elle

Ulasan produk

Tanggal pembelian: 07/04/2024

Pelanggan Tepercaya

1 month ago

Fast response to email re product and goods arrived promptly.

Elle Allnut

Therapeutic Pillow

19 days ago

Hi there, Thank you for your feedback, we are pleased to hear that you were happy with your overall purchase and experience. Kind thanks, Elle

Ulasan produk

Tanggal pembelian: 06/04/2024

Pelanggan Tepercaya

1 month ago

DELIVERY QUICK

Elle Allnut

Therapeutic Pillow

19 days ago

Thank you for you 5 star rating! Kind thanks, Elle

Ulasan produk

Tanggal pembelian: 01/04/2024

Belum menerima undangan ulasan?

Tentang Therapeutic Pillow

At Therapeutic Pillow International, we pay attention to what our customers say about our products. Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body. With over 30 years of experience, we have a tradition of making products that make our customers happy.

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61 3 8585 6685

234 Centre Dandenong Rd, Cheltenham, Victoria, 3192, Australia

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

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