I ordered my SUP Sunday evening and although I was promised next day delivery, I'm still waiting for it to arrive and it's now Tuesday evening
Tony
The SUP Company
9 years ago
Richard, Thank you for taking the time to leave us feedback. Very disappointed to hear that your order has not arrived on time. Your order was dispatched on Monday 5th December (the first working day after your order was received) on a next day service as promised with our couriers Interlink Express. You should have received an email and SMS notifcation of this. We have just checked Interlink Express's shipping review and can see that for no clear reason your parcel has been held by them and is scheduled for delivery on Wednesday 7th December.
We will contact Interlink Express first thing on Wednesday morning (tomorrow) for an explanation as to why this delay has occured and contact you directly with this information. Please accept our apologies for this delay and the short comings of Interlink Express.
Kind regards,
Tony and The SUP Co team
Ulasan produk
Tanggal pembelian: 04/12/2016
0
Bagikan
YN
Yaniv N.
Diverifikasi oleh Feefo
Tel Aviv, Israel
9 years ago
Apa yang dikatakan Yaniv N. tentang The SUP Company:
First it is fun and easy web shop. The person that was helping me with my items was so nice and helpful(Tony). it is 100% safe store to buy from, i recommend with all my heart
Tanggal pembelian: 17/11/2016
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SA
Sergio Antas
Diverifikasi oleh Feefo
Portugal
9 years ago
Apa yang dikatakan Sergio Antas tentang The SUP Company:
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We will contact Interlink Express first thing on Wednesday morning (tomorrow) for an explanation as to why this delay has occured and contact you directly with this information. Please accept our apologies for this delay and the short comings of Interlink Express.
Kind regards,
Tony and The SUP Co team