Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Luxury Holiday Company Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 312 ulasan

Mrs Margaret Charlton

Diverifikasi oleh Feefo

7 years ago

Apa yang dikatakan Mrs Margaret Charlton tentang The Luxury Holiday Company:

Excellent

Very efficient, I have booked holidays with them before and will do so again

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

5 Star Service

Fantastic service, great advice and very smooth and trouble free booking. Staff I dealt with were 5 STAR.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

Gr eat Service

Very good service, polite, helpful and effecient

Mr Giles Elliott

Diverifikasi oleh Feefo

7 years ago

Apa yang dikatakan Mr Giles Elliott tentang The Luxury Holiday Company:

Friendly team - quick to respond and great advice

Mr Matthew Palmer

Diverifikasi oleh Feefo

7 years ago

Apa yang dikatakan Mr Matthew Palmer tentang The Luxury Holiday Company:

Great service and advice, will use them again for my next holiday booking.

Mr Ian Smith

Diverifikasi oleh Feefo

Rainhill

7 years ago

Apa yang dikatakan Mr Ian Smith tentang The Luxury Holiday Company:

Meriel has been incredibly helpful and knowledgable.

Ms Sue Cross

Diverifikasi oleh Feefo

7 years ago

Apa yang dikatakan Ms Sue Cross tentang The Luxury Holiday Company:

Fantastic!

Lisa was fantastic. She shared so much knowledge and made fantastic recommendations. I wouldn’t hesitate in booking with her again. Thank you so much for all your help, advice and support.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Average effort

Average effort.

emarketing

The Luxury Holiday Company

8 years ago

Thank you for taking the time to pass on your thoughts about the service you received when booking your recent holiday. I am sorry to hear that the service you experienced when making your recent booking was not as good as it could have been. Feedback is invaluable to us and is a vital tool in improving the quality of service we offer. If you have a moment it would be really helpful if you could let me have a little more detail on what you felt could have gone more smoothly.

You can contact me directly at charlie.gordon@theluxuryholidaycompany.com or by calling 020 7590 0770.

I look forward to hearing from you.

Kind Regards

Charlie Gordon

– Head of Sales

Pelanggan Tepercaya

8 years ago

Called to give feedback but no reply and tried again today. The service I received was average whilst arranging a special holiday on the Orient Express to Venice. Unfortunately this turned into further disappointments with planning errors and follow up, despite me making contact on numerous occasions to correct. We are also planning a safari to Botswana but shall not be using this company to handle our 35k budget.

emarketing

The Luxury Holiday Company

8 years ago

As per our conversation yesterday, I am pleased that we have gone some way to resolving the issue for you. We have taken on board all your feedback and will be making the necessary changes to ensure your issues will not occur again. To confirm, we have issued you with a gesture of goodwill; I hope this goes some way to satisfying your initial dissatisfaction.

In future, we hope to be able to provide you with the level of service that you expect of us and we will be delighted to be able to continue to offer you our services. We hope to hear from you soon.

All the best

Charlie Gordon & Laura Davey

– Head of Sales; Client Relations Supervisor

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Helpful

Helpful,well informed and prompt

Mrs Julie Partlow

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Mrs Julie Partlow tentang The Luxury Holiday Company:

Adam was very professional and listened to what I wanted from the holiday. He was very prompt in getting back to me and the information he sent was very informative

Belum menerima undangan ulasan?

Bagian dari inisiatif Treefo

Kami bekerja sama dengan Ecologi untuk mendanai proyek penanaman pohon dengan imbalan ulasan yang dikumpulkan oleh The Luxury Holiday Company

Pelajari lebih lanjut tentang Treefo

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo