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The Insurance Emporium Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 6,843 ulasan

Pelanggan Tepercaya

9 years ago

Easy and straight forward

It was easy and it covered what I needed

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang The Insurance Emporium:

Delighted with my new policy

The person I spoke to went very clearly and precisely through everything and was both friendly and professional

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang The Insurance Emporium:

Wrong name

I sent you an e-mail on 9th June saying that the wrong name was on the policy. You have Mrs M Rylance, it should read Mrs A Rylance. I have not had a reply yet.

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang The Insurance Emporium:

Service as it should be!

Excellent service on the phone, great advice & good product

Pelanggan Tepercaya

9 years ago

If you're with Petplan you should get a quote from The Insurance Emporium

Thorough but quick help and guidance over the phone when buying the new pet insurance cover. Plus the premiums are 10% of what I was being charged by Petplan. Would recommend everyone gives The...

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Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang The Insurance Emporium:

Excellent Value

Very helpful. Very good value in comparison to other pet insurances!

Pelanggan Tepercaya

9 years ago

would have nothing to complain about if document had arrived promptly

Insurance requested the 3rd June with policy to be effective from 11th June but when I returned on the 16th June I had still not received any policy documentation and was worried that Molly was not...

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Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang The Insurance Emporium:

No response to emails! Trying to cancel policy online application unclear

Filled out all fields to set up policy online and after entering bank details there was no response from website. Assumed policy hadn't set up as there was an error message. Emailed but no response....

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Becki

The Insurance Emporium

9 years ago

Thank you for your feedback and I am sorry that you were not satisfied with the level of service that you received, this is certainly not indicative of our usual levels of service.

I can confirm that this policy is cancelled and that no payments have been collected.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang The Insurance Emporium:

Excellent service

Excellent quick and simple to insure the three dogs no fuss

Pelanggan Tepercaya

9 years ago

Not very happy

Trying to get through on phone to ask questions about pet insurance was very difficult, finished by taking out policy on line, I then find that because I have used a credit card to pay for the policy...

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