Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Diamond Store Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Pelanggan Tepercaya

14 years ago

Had no trouble with placing the order or delivery, earrings arrived practically by return post.

The Diamond Store

14 years ago

Thank you for your feedback. We are sorry to hear that you feel this way about the diamonds on your earrings, however they are small to frame the beautiful rubies.. We do offer a 30 day returns policy for customers to try the jewellery and see how they like it for situations such as this. Kind Regards Roxanne

Ulasan produk

Tanggal pembelian: 09/05/2011

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Pelanggan Tepercaya

14 years ago

Very quick service and met the deadline I set

The Diamond Store

14 years ago

Thank you for your feedback. We are pleased to hear that we met your deadline as we do try our hardest to meet everyones special occassions! We hope to see you again soon... Roxanne

Ulasan produk

Tanggal pembelian: 11/04/2011

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Pelanggan Tepercaya

14 years ago

Good custom delivery, quicker service

The Diamond Store

14 years ago

This is a gorgeous ring and we are so pleased to see that you have given us double positives! Thank you.. Roxanne

Ulasan produk

Tanggal pembelian: 29/01/2011

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Pelanggan Tepercaya

14 years ago

The website was great and easy to use. the email response was excellent, even telling…

The website was great and easy to use. the email response was excellent, even telling me there would be a delay due to re sizing the ring.

The Diamond Store

14 years ago

I am pleased to hear that you were kept up to date at all times through your order, sometime we can come across slight delays and always do our best to inform customers! It is difficult to show items exactly on our website and of course if you were worried at all about the band then you must just let us know. Kind Regards Roxanne

Ulasan produk

Tanggal pembelian: 17/05/2011

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Pelanggan Tepercaya

14 years ago

Earings are beautiful and met the discription perfectly. Unfortunately I developed a reaction to the…

Earings are beautiful and met the discription perfectly. Unfortunately I developed a reaction to the coating on the white gold. However this was rectified by an independent jeweller for £18.

The Diamond Store

14 years ago

Thank you for your feedback, we are sorry to hear that you have a reaction to the white gold! You of course were covered by our 30 day returns policy and we would have been happy to help you. I am glad that you managed to get this sorted in the end though and hope you are happy with these stunning earrings. Roxanne

Ulasan produk

Tanggal pembelian: 09/01/2011

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Pelanggan Tepercaya

14 years ago

I was kept informed of my order at each stage

The Diamond Store

14 years ago

Its great to hear that your partner loves the engagement ring! It is a beautiful ring and we are pleased to hear that you think this too.. Kind Regards Roxanne

Ulasan produk

Tanggal pembelian: 22/02/2011

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Pelanggan Tepercaya

14 years ago

great service

The Diamond Store

14 years ago

Thank you for taking the time to leave us feedback about the service and this stunning engagement ring! We hope to see you again soon.. Roxanne

Ulasan produk

Tanggal pembelian: 21/02/2011

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Pelanggan Tepercaya

14 years ago

I found the customer service excellent, i ordered a ring at very short notice and although…

I found the customer service excellent, i ordered a ring at very short notice and although they couldn't guarantee it they got it us us in time and that was with a bank holiday in the delivery time.

The Diamond Store

14 years ago

I am so glad to see that we managed to get your ring to you before your special occasion! It is so very difficult to get the pictures to look like the real item but a lot of the rings do sparkle so much more in real life.. Kind Regards Roxanne

Ulasan produk

Tanggal pembelian: 27/04/2011

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Pelanggan Tepercaya

14 years ago

Prompt delivery service, as required for a special occasion.

The Diamond Store

14 years ago

Roger, Thank you for this double positive feedback.. we always aim to meet our customers special occassions and are pleased we could help you! We hope to see you soon.. Kind Regards Roxanne

Ulasan produk

Tanggal pembelian: 18/05/2011

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Pelanggan Tepercaya

14 years ago

As always very prompt and beautifully presented

The Diamond Store

14 years ago

Thank you for this great feedback, I will pass your comment on regarding the size of the chain but we are happy that you managed to sort it out and find a thicker chain. Kind Regards Roxanne

Ulasan produk

Tanggal pembelian: 03/01/2011

0

The Diamond Store Ulasan

9K White Gold Diamond Channel Set Detail Ring (0.25ct)Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produkthe recipient was very happy and the as requested was just right

2 Stones Ring 0.05CT Diamond 9K White GoldUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukAs described

H/I Colour Stud Earrings 0.20CT Diamond 18KWUlasan lainnya tentang produk ini (1)Lihat Situs Web Produk

Emerald 6 x 4mm And Diamond 9K White Gold RingUlasan lainnya tentang produk ini (3)Lihat Situs Web ProdukThis ring was specifically ordered as an engagement ring as my partner loves Emeralds, the quality and beauty of it was more than satisfactory. Thank you

Certified Lauren Platinum Diamond Engagement Ring 0.75CT-F-G/VSUlasan lainnya tentang produk ini (1)Lihat Situs Web Produklovely product

Engagement Ring Certified Petra Platinum Diamond 0.33CT H/SIUlasan lainnya tentang produk ini (2)Lihat Situs Web ProdukStunning ring, it's exactly how it looks on the website, maybe even better. It's beautiful

Ruby 7 x 5mm 18K White Gold PendantUlasan lainnya tentang produk ini (7)Lihat Situs Web Produk

9K White Gold Diamond Slider Pendant (0.06ct)Ulasan lainnya tentang produk ini (3)Lihat Situs Web ProdukThe chain was so fine and small I could not use it but replaced it with another. Pendant is lovely.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?