I ordered a pair of sapphire earrings for my wife on our 45th wedding anniversary. When she opened the box to take them out one of them fell apart. Having had this experience she didn't want them...
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Amber
The Diamond Store
6 years ago
Hi Bernard,
I am so sorry that there was an issue with one of the beautiful earrings. We were happy to make you a new pair free of charge, but as a full refund was preferred we actioned this for you immediately.
We do hope that we can assist you again in the future and if you do need anything further please let me know.
Kind regards,
Amber
Ulasan produk
Tanggal pembelian: 27/08/2019
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Pelanggan Tepercaya
6 years ago
Very good, efficient service. I bought a beautiful diamond ring. Could not be beaten on quality or price. Will definitely be using this store again. Very impressed.
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Our mission is simply Luxury with Confidence. Our website is designed to guide the consumer in to the most suitable Jewellery for their budget without compromise and to make their special occasion into a memorable one. We achieve this with a combination of clear and simple design, intelligent software and exceptional customer service.