Merchant Logo

The Big Cheese Ulasan

Dinilai
Sangat baik

The UK's leading producer of DIY pest control products for home-use, ethical and humane solutions to solve your pest problem.

Layanan
4.3
/5
Produk
4.2
/5

5

4

3

2

1

81

24

11

5

7

128

peringkat selama setahun terakhir

Menampilkan seluruh 497 ulasan
DF
David forcey
3 years ago
Tanggal pembelian: 15/02/2022
Apa yang dikatakan David forcey tentang The Big Cheese:
Excellent service and product
Very good service and product. Slight criticism in that I found the website slightly difficult to navigate. Change the silly name - it makes the company sound very amateurish!
Merchant Logo
Marketing
The Big Cheese
3 years ago
Hello, It's great to hear you found the service and product to be exceptional, we are very pleased to hear that! With regards to your experience with the website and brand, we are always keen to hear customer feedback, if you could send your comments to support@tbcandme.com, we can log them and investigate how we can improve your experience for the future! Kind Regards, Aidan
Ulasan produk

5
Bagikan
AB
Andy Bennett
North Dorset
3 years ago
Tanggal pembelian: 14/02/2022
Apa yang dikatakan Andy Bennett tentang The Big Cheese:
Brilliant service & products
Very helpful staff answered my query - I then placed an online order & it arrived well packaged the next day!
Merchant Logo
Isabel Keeler
The Big Cheese
3 years ago
Thank you for your positive feedback! I am very pleased we were able to assist you with your order. I hope the use of our products resolves the rodent issue! Please do not hesitate to contact us with any further queries. Thank you
Ulasan produk

1
Bagikan
VI
Vinma
3 years ago
Tanggal pembelian: 12/02/2022
Media yang diunggah
Apa yang dikatakan Vinma tentang The Big Cheese:
Litter ring
Service was great but the product was a bit flimsy.
Was replaced quickly
Ulasan produk

1
Bagikan
BW
Brian Whiting
3 years ago
Tanggal pembelian: 02/02/2022
Apa yang dikatakan Brian Whiting tentang The Big Cheese:
Poor customer service
The units bought work very well and am pleased with them; seem tpo be very effective. However, I sent an email query to your customer service and never received a reply, so what more can I say!
Merchant Logo
Isabel Keeler
The Big Cheese
3 years ago
Hi Brian. Thank you for your feedback, I am pleased to learn this product is working effectively. Please can you advise the email address you sent your query to? We have searched our mailbox and have received no email from yourself except your order confirmation. Please can you forward your query to Support@tbcandme.com, and we shall respond as soon as possible. We hope for revised feedback when we have helped with your query/queries. Many thanks!
BW
Brian Whiting
3 years ago
It appears that I sent my query to the wrong email address. Query has now been resolved satisfactorily.
Ulasan produk

1
Bagikan
NM
Neville Meredith
3 years ago
Tanggal pembelian: 09/02/2022
Apa yang dikatakan Neville Meredith tentang The Big Cheese:
Product good
Product good hoop size smaller than I wanted delivery 2 days later than quoted
Merchant Logo
Isabel Keeler
The Big Cheese
3 years ago
Thank you for your query. I apologise the sizing was smaller than expected. We have created this bin bag holder to be of an average size, and have now included the measurements of the holder on the item description. However, regarding your delivery, I can see from the tracking the order was placed on 9/2/22 after midday and arrived to you on 11/2/22. Unfortunately as stated on our check out shipping terms, we are only able to offer next day delivery on orders placed before midday. I look forward to your comments and hope for revised feedback. Thank you!
Ulasan produk
1
Bagikan
KP
Karen Perry
3 years ago
Tanggal pembelian: 21/01/2022
Apa yang dikatakan Karen Perry tentang The Big Cheese:
Excellent service, would highly recommend
Great service, speedy delivery
Ulasan produk

2
Bagikan
RP
Ron Payne
Kidderminster
3 years ago
Tanggal pembelian: 13/01/2022
Apa yang dikatakan Ron Payne tentang The Big Cheese:
Excellent service, they did send the wrong stuff but replaced it within two days brilliant.
Ulasan produk

2
Bagikan
Pelanggan Tepercaya
3 years ago
Tanggal pembelian: 12/01/2022
Good price and quick delivery. Goods were well packed.
Merchant Logo
Isabel Keeler
The Big Cheese
3 years ago
Thank you for your feedback. We are pleased to hear you received this item promptly.
Ulasan produk

2
Bagikan
Pelanggan Tepercaya
3 years ago
Tanggal pembelian: 11/01/2022
I ordered my mouse traps on a Sunday and they arrived the next Tuesday many thanks for quick retur
Ulasan produk

2
Bagikan
Pelanggan Tepercaya
3 years ago
Tanggal pembelian: 17/01/2022
Service OK and receptionist kindly recommended that I order online as it would be cheaper than ordering over the phone. However, I wanted to reorder Mouse Glue Traps 48 pcs Product Code STV190 which...

Read all
Ulasan produk

1
Bagikan
Tentang The Big Cheese
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.
Read all
Forge House, Little Cressingham, Thetford, Norfolk, IP25 6ND, United Kingdom
Award

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Mengapa ulasan Feefo tepercaya?

Tentang The Big Cheese
We care for people and their families and have sympathy when it comes to having to deal with pest problems. We aim to offer ethical and humane solutions and products to help you solve your pest problems.