Excellent service all round, was indeed surprised by their standard of customer care. Well done.
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Archie
Diverifikasi oleh Feefo
Musselburgh
8 years ago
Apa yang dikatakan Archie tentang Suzuki Insurance & Accident Aftercare:
Excellent service.
The service provided by Suzuki Insurance was excellent, the staff were friendly and efficient and kept me informed about progress with my claim. Well done.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 years ago
Good! 👍
Very quick acting easy service. Only thing that let it down was the length of Time that I was without my car and I would have thought my car may have been valeted before being dropped back to me and...
Baca lebih lanjut
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 years ago
Not losing your information. Better communication regarding updates on progress of your repairs.
Anwen L
Suzuki Insurance & Accident Aftercare
8 years ago
Thank you for taking the time to review your experience of Suzuki Accident AfterCare - we're very sorry for the issues you faced. I have informed our Customer Experience Team who will take your feedback into account as we are always looking for ways to improve our services.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 years ago
Good repair that took too long.
The repair centre had to wait two weeks for authorisation to continue with the quoted repairs, as it seems during the half-term holidays, no-one was dealing with my account from Suzuki insurance. ...
Baca lebih lanjut
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James
Diverifikasi oleh Feefo
8 years ago
Apa yang dikatakan James tentang Suzuki Insurance & Accident Aftercare:
They were very prompt at arranging the repairs and a replacement car
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Shaun
Diverifikasi oleh Feefo
8 years ago
Apa yang dikatakan Shaun tentang Suzuki Insurance & Accident Aftercare:
I didn't have to do anything they did it all and kept me informed at al times wonderful service
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 years ago
After care service was excellent.
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Steven
Diverifikasi oleh Feefo
Plymouth
8 years ago
Apa yang dikatakan Steven tentang Suzuki Insurance & Accident Aftercare:
It took all the stress out, they handled everything from dealing with insurers to picking the car up and delivering a hire car.
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Douglas
Diverifikasi oleh Feefo
Kettering
8 years ago
Apa yang dikatakan Douglas tentang Suzuki Insurance & Accident Aftercare:
The positives balanced out the negatives
Generally ok, but not great.
The initial process was quite easy with nice people to speak to on the phone. It fell apart a bit after this really. I had to ring up 4 times to ensure my wife and I...
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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
