Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Suttons Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 24,091 ulasan

David Lea

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan David Lea tentang Suttons:

Good product. Difficult to track orders and deliveries.

Very good products. Sometimes take a long time to fulfil orders and the “Your orders” page on the website has been down for months, so you can’t see what you ordered and haven’t received.

Megan

Suttons

4 years ago

We really value your feedback and appreciate the time you have taken to leave your kind review. We can confirm we are still in the process of making some vital technical upgrades to our website to ensure we are providing the most efficient and easy online service for our customers, we are working around the clock to complete this and can assure you the "Your Orders" function will be back up and running shortly. Thank you so much for your 3 star review!

Ulasan produk

Tanggal pembelian: 20/10/2021

colin revill

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan colin revill tentang Suttons:

Items arrived well after delivery date , took 3 phone calls to get date.

Deliver on time or notify of delay

Amy

Suttons

4 years ago

Thank you for your review. We supply live products and to ensure that they reach you in optimal condition and in the best stage to grow on we do sometimes have to delay our despatch dates and we apologise if you were not made aware of these delays, this is disappointing. We do appreciate your feedback and will pass on your comments. Kind Regards, Suttons.

Ulasan produk

Tanggal pembelian: 20/10/2021

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 years ago

Delayed order - lack of communication - I guess you get what you pay for.

Some product delays which I can live with but there was a lack of communication from the company order placed 15th September, email on 28th September advising delay of part of order and stating would...

Baca lebih lanjut

Amy

Suttons

4 years ago

Thank you for your review. We supply live products and occasionally due to unforeseen circumstances they do take longer than originally anticipated to be ready for despatch and we apologise that we did not keep you informed more effectively of any delays. We are sorry to hear that you felt that one of the plants were of inferior quality, we appreciate your comments and will pass on your feedback. Kind regards, Suttons.

Ulasan produk

Tanggal pembelian: 20/10/2021

Carol Richardson

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan Carol Richardson tentang Suttons:

Great plug plants

Great service all went well no problems with ordering etc

Megan

Suttons

4 years ago

We appreciate your 5 star review, thank you for such positive feedback.

Ulasan produk

Tanggal pembelian: 15/09/2021

Clive Bennett

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan Clive Bennett tentang Suttons:

Items arrived on time.

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time.

Ulasan produk

Tanggal pembelian: 14/09/2021

Roger Dormer

Diverifikasi oleh Feefo

Enfield

4 years ago

Apa yang dikatakan Roger Dormer tentang Suttons:

Failure to deliver.

I'm sure the onions were fine. They just didn't reach me.

Amy

Suttons

4 years ago

I am sorry to hear that you have not received your onions as expected. I have tracked your order and it is showing as delivered on 17/09/21 at 18.24 by Yodel. If this is not the case please do get in touch with our Customer Service Team direct and they can look to resolve this for you. Apologies for any disappointment caused. Kind Regards, Suttons.

Ulasan produk

Tanggal pembelian: 15/09/2021

fleur

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan fleur tentang Suttons:

Fast delivery and plant arrived in great condition. Would buy from them again.

Megan

Suttons

4 years ago

We appreciate your kind feedback, thank you for taking the time to leave a 5 star review. We are so pleased to hear you are happy with the plants and service you have received.

Ulasan produk

Tanggal pembelian: 16/09/2021

Patricia Whipps

Diverifikasi oleh Feefo

Romney Marsh. Kent

4 years ago

Apa yang dikatakan Patricia Whipps tentang Suttons:

Always happy with the plants. Healthy.

Brilliant. Caring. Very generous people.

Naomi

Suttons

4 years ago

Many thanks for your 5 star review and I am pleased to hear you are happy with your plants. Your comments are appreciated and thank you for taking the time to let us know.

Ulasan produk

Tanggal pembelian: 15/09/2021

Julia Savage

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan Julia Savage tentang Suttons:

Good product

Good quality product, packaging improving, but still need to improve to ensure as much as possible is recyclable

Naomi

Suttons

4 years ago

Many thanks for taking the time to leave your review. Your comments regarding our packaging are noted and will be passed on.

Ulasan produk

Tanggal pembelian: 17/09/2021

Donna Spencer

Diverifikasi oleh Feefo

4 years ago

Apa yang dikatakan Donna Spencer tentang Suttons:

Great service and quality products

Excellent service , fast delivery . Tracking of the delivery process also very good .

Naomi

Suttons

4 years ago

Thank you for your 5 star review. I am glad to hear you are pleased with our overall service. Your comments are appreciated.

Ulasan produk

Tanggal pembelian: 15/09/2021

Belum menerima undangan ulasan?

Broccoli Sprouting Summer Purple - Seeds

Lihat semua media (7)

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Suttons Ulasan

Prunus incisa Kojo-No-MaiUlasan lainnya tentang produk ini (117)Lihat Situs Web ProdukSeem good,small plants. Will see how they fare.

Prunus incisa Kojo-No-MaiUlasan lainnya tentang produk ini (117)Lihat Situs Web ProdukLate delivery poor communication

Viola Bunny EarsUlasan lainnya tentang produk ini (14)Lihat Situs Web Produk

Prunus incisa Kojo-No-MaiUlasan lainnya tentang produk ini (117)Lihat Situs Web ProdukPlug plants of different sizes some rather leggy

Pansy Plants - Matrix MixedUlasan lainnya tentang produk ini (194)Lihat Situs Web ProdukGreat bulbs super fast delivery

Iris ReticulataUlasan lainnya tentang produk ini (23)Lihat Situs Web ProdukGreat bulbs and super fast delivery

Iris Eyecatcher BulbsUlasan lainnya tentang produk ini (51)Lihat Situs Web ProdukExcellent bulbs great fast delivery

Garden Grow Tiered Planter - BronzeUlasan lainnya tentang produk ini (3)Lihat Situs Web ProdukSimple to set up and look very good planted up with primroses and pansies. Looking forward to the spring to see them in full flower.

Onion Sets - ElectricUlasan lainnya tentang produk ini (33)Lihat Situs Web ProdukSee earlier comments re: onions.

Pennisetum Plant - Cherry SparklerUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukPlant arrived in great condition

Large Patio Pot SaucerUlasan lainnya tentang produk ini (10)Lihat Situs Web ProdukThese were fantastic. Absolutely love them. Brilliant price.

Snowdrop Giant Galanthus ElwesiiUlasan lainnya tentang produk ini (73)Lihat Situs Web ProdukGood bulbs will know how good they are in the spring

Horticultural Potting GritUlasan lainnya tentang produk ini (8)Lihat Situs Web ProdukNot what I expected but still a good quality product which I will use .

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

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