Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Sunsail Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/sunsail-us | Feefo

Menampilkan seluruh 433 ulasan

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 12/06/2018

Staff was friendly and eager to help.

Jody

Sunsail

6 years ago

Hello,

Thank you for sharing your 5 star review of Sunsail with us. We appreciate your comments regarding our base staff and service to you and your guests.

We hope to welcome you back to the islands again for your next sailing adventure!

Kind regards,

Sunsail USA

Ulasan produk

Philip Vitale

Birch Lake, Michigan

6 years ago

Tanggal pembelian: 13/12/2018

Apa yang dikatakan Philip Vitale tentang Sunsail:

Great sailing trip!

Pretty good ... great staff; boat had a couple minor issues but nothing that caused any serious problems.

Jody

Sunsail

6 years ago

Mr. Vitale,

Thank you for taking time to share your feedback on your Sunsail charter vacation. We are very happy to hear you had a great sailing trip!

Thank you for your feedback on our staff and your charter boat. We apologize that you had any issues at all yet are thankful they weren't of a serious nature for you and your guests. Were you able to share these issues with our base staff?

Many thanks for your review and for selecting Sunsail for your experience. We would love to welcome you back to the islands again for your next adventure.

Kind regards,

Sunsail USA

Ulasan produk

Alan Newell

6 years ago

Tanggal pembelian: 13/11/2018

Apa yang dikatakan Alan Newell tentang Sunsail:

Our boat lovely and in excellent condition.

Jody

Sunsail

6 years ago

Thank you for sharing your review with us, Alan and thank you for choosing Sunsail for your charter vacation.

We appreciate your feedback and hope to welcome you on your next sailing adventure!

Kind regards,

Sunsail USA

Ulasan produk

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 04/02/2018

Excellent experience with Sunsail!

Excellent and very friendly front desk service. Boat briefing was easily scheduled and the briefer was prompt and thorough. It did take a while for some last minute issues with the boat to get...

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Jody

Sunsail

6 years ago

Hello and thank you for taking time to share your Sunsail charter vacation experience with us. It's great to hear you had an excellent experience.

We appreciate you choosing Sunsail for your sailing adventure and on behalf of the entire team - thank you!

Kind regards,

Sunsail USA

Ulasan produk

Rob Miles

6 years ago

Tanggal pembelian: 19/12/2018

Apa yang dikatakan Rob Miles tentang Sunsail:

Great holiday with wonderful support from our flotilla captain and hostess

We will look for another Sunsail holiday in either BVI’s or Mexico. Great experience, and well looked after by our flotilla captain (Don) and flotilla hostess (Shaun)

Jody

Sunsail

6 years ago

Hello! Thank you for sharing your 5 star rating on your Sunsail charter experience! We are very happy to hear you had a great experience and support with your flotilla captain and hostess.

We look forward to the opportunity to welcome you back for your next flotilla experience!

Kind regards,

Sunsail USA

Ulasan produk

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 23/11/2018

Mostly very good experience

Checkin and checkout generally efficient and good. The provisioner really dropped the ball, neglecting to deliver our meat and bread and delaying our departure until the situation was corrected. ...

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Jody

Sunsail

6 years ago

Hello,

Thank you for sharing your candid comments about your charter vacation experience. We appreciate your positive comments as well as areas of service where we fell short of delivering an expectational charter experience for your and your guests.

Your feedback regarding our provisioning services will be shared with the appropriate team members in an effort to resolve delivery issues and meet guests expectations in a timely manner.

Thank you for choosing Sunsail, we hope to have another opportunity to welcome you back for your next sailing adventure.

Kind regards,

Sunsail USA

Ulasan produk

Louis Griffith Iii

6 years ago

Tanggal pembelian: 06/05/2018

Apa yang dikatakan Louis Griffith Iii tentang Sunsail:

Reply to my emails with specific answers to my complaints, Safety issues, like leaky propane, poor repair of compasses, sails, other things. We could help you improve if you would accept constructive...

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Jody

Sunsail

6 years ago

Hello and thank you for your candid review. We appreciate your comments.

After investigating further in order to respond to your feedback, I understand you have already been in contact with our Customer Care Department and that your situation has been resolved to your satisfaction.

Thank you for bringing these comments to us so we may use the opportunity to improve our base services.

Kind regards,

Sunsail USA

Ulasan produk

Mike McNamee

Vancouver

6 years ago

Tanggal pembelian: 30/07/2018

Apa yang dikatakan Mike McNamee tentang Sunsail:

We have rented many times with Sunsail. This was our second time renting in Tortola. The staff are lovely!! We were very happy with our boat ⛵️. See you again!! 😎

Jody

Sunsail

6 years ago

Thank you for your 5 star review on your Sunsail BVI charter experience! We appreciate your comments about our BVI base staff and your charter boat.

It will be a pleasure to welcome you back for your next BVI charter vacation!

Kind regards,

Sunsail USA

Ulasan produk

Marilynn Kaplan

6 years ago

Tanggal pembelian: 11/08/2018

Apa yang dikatakan Marilynn Kaplan tentang Sunsail:

Great Charter from Sunsail in Belize

Our boat was in great condition. The staff was friendly and helpful. The chart briefing and boat briefing were excellent.

Jody

Sunsail

6 years ago

Thank you, Marilynn, for choosing Sunsail and for your 5 star review of your charter experience. We would love to have the opportunity to welcome you back to one of our charter destinations again in the future!

Kind regards,

Sunsail USA

Ulasan produk

Don Stein

6 years ago

Tanggal pembelian: 16/01/2019

Apa yang dikatakan Don Stein tentang Sunsail:

We all had a great experience and I'm sure our sons will be back to explore

This was our 2nd time with the moorings. We were switched to Sunsail and all our questions were answered when we called. The boat was new and the briefing was very complete. If something was missing...

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Jody

Sunsail

6 years ago

Thank you for your 5 star review of your Sunsail charter vacation. We love hearing that your BVI charter experience was a great experience for your and your guests!

We will share the positive feedback with our BVI base team and our vacation planners. Delivering exceptional sailing vacations is our goal, they will be happy to hear your kind words.

We look forward to welcoming your sons, and perhaps you as well, back to the beautiful BVI once again. It truly is paradise. See you next time!

Kind regards,

Sunsail USA

Ulasan produk

Belum menerima undangan ulasan?

Tentang Sunsail

We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.

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+1 800-230-7401

93 N Park Pl Blvd,, Clearwater, Florida, FL 33759, United States

Lihat semua media (41)

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Sunsail Ulasan

GrenadaUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukPeople are friendly to tourists and we got an authentic experience of life in Grenada

Sunsail 404 - 4 cabinUlasan lainnya tentang produk ini (35)Lihat Situs Web ProdukVery nice boat. Working with 2 main sheets is a bit tricky and hard to raise main sail without having battens catch on lazy jack lines. Chart plotter and auto pilot system was great

AntiguaUlasan lainnya tentang produk ini (7)Lihat Situs Web ProdukGreat winds; great sailing area ... not for the faint of heart

Sunsail 41 - 3 cabinUlasan lainnya tentang produk ini (5)Lihat Situs Web Produkminor electrical problems; not serious

TortolaUlasan lainnya tentang produk ini (171)Lihat Situs Web ProdukOn our departure day we were told that staff would check us out at 8:00am, as we had a taxi scheduled for 9:30am to the airport. No one showed up at the boat. We begged with the front desk to get...Read all

Sunsail 454 - 4 cabinUlasan lainnya tentang produk ini (37)Lihat Situs Web Produk

TortolaUlasan lainnya tentang produk ini (171)Lihat Situs Web ProdukWonderful week exploring the BVI

Sunsail 404 - 4 cabinUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukThe boat was wonderful and well appointed.

TortolaUlasan lainnya tentang produk ini (171)Lihat Situs Web ProdukWe arrived at 4.30pm and were told that we would be advised when our boat was ready. At 6.00pm I went to reception to ask if the boat was ready and was told it has been ready for a while. We were not...Read all

Sunsail 38 - 2 cabinUlasan lainnya tentang produk ini (11)Lihat Situs Web Produk

TortolaUlasan lainnya tentang produk ini (171)Lihat Situs Web Produk

Sunsail 41 - 3 cabinUlasan lainnya tentang produk ini (20)Lihat Situs Web Produk

AntiguaUlasan lainnya tentang produk ini (7)Lihat Situs Web ProdukBeautiful sailing area. Lovely beaches and harbors. Poor service was a distraction

Sunsail 47 - 3 cabinUlasan lainnya tentang produk ini (15)Lihat Situs Web ProdukGenerous space, functional equipment, sparse utensils, no cooking gas.

TortolaUlasan lainnya tentang produk ini (171)Lihat Situs Web Produk

Sunsail 38 - 2 cabinUlasan lainnya tentang produk ini (11)Lihat Situs Web Produk

BahamasUlasan lainnya tentang produk ini (15)Lihat Situs Web ProdukWe loved the islands, beaches, restaurants, friendly people, good snorkeling, and wished we could have stayed longer.

Sunsail 404 - 4 cabinUlasan lainnya tentang produk ini (35)Lihat Situs Web ProdukGood layout with all equipment in excellent condition. We wish we had been given a larger dinghy as we had 8 people to shuttle around.

TortolaUlasan lainnya tentang produk ini (171)Lihat Situs Web Produk

Sunsail 41 - 3 cabinUlasan lainnya tentang produk ini (5)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?