Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Stutterheim US Ulasan

https://stutterheim.com/usa

Stutterheim creates beautiful yet functional rainwear in the highest quality.

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 407 ulasan

Pelanggan Tepercaya

7 years ago

Order delay + lack of communication

I completed my purchase 7 days ago, and received notification that I could expect my order to ship within 1-4 business days. I have not received any further notification that the order has shipped,...

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Guillaume

Stutterheim US

7 years ago

Hi, Thanks for taking the time to leave feedback, it really does help us to improve our service. Glad we could resolve things in the end. Best regards, Guillaume

Pelanggan Tepercaya

7 years ago

Got it here quickly. Giving as a gift.

Yes, I would buy again!

Valued Customer

7 years ago

Apa yang dikatakan Valued Customer tentang Stutterheim US:

Stefan was responsive immediately as I wasn’t sure coat was in stock

Originally coat was not in stock despite the website saying it was. so I emailed and Stefan responded immediately and said it was so I processed order.

Pelanggan Tepercaya

7 years ago

Great raincoat, fast delivery

So easy to order. Great choice. I loved the discount I received. Thank you. I had delayed ordering so I was offered a discount. I love my new raincoat!

Pelanggan Tepercaya

7 years ago

Fabulous customer service!!Quick response to emails! Helpful and Efficient!!

Pelanggan Tepercaya

7 years ago

Highly recommend this company for the excellent craftsmanship of the products and the professionalism, efficiency, and helpfulness of the customer service department!

Pelanggan Tepercaya

7 years ago

timely courteous service. Product of high quality and great fit. Very happy to have found this resource .

Valued Customer

7 years ago

Apa yang dikatakan Valued Customer tentang Stutterheim US:

Massive delay in shipping (roughly 2 weeks from ship date in order to when it actually shipped) and had to alert of wrong address.

Guillaume

Stutterheim US

7 years ago

Hi Rossa,

Thanks for taking the time to leave feedback. I hope once you've tried the coats on you love them! Regarding the address issue, the details were imported directly from your order form, we don't manually input them so this was partially the reason for the delay, but glad we could resolve it for you in the end.

Best regards,

Stutterheim support

Valued Customer

Seattle

7 years ago

Apa yang dikatakan Valued Customer tentang Stutterheim US:

Stuff I ordered never came

Super disappointed. Placed order... Got no correspondence. Had to get in touch after 2 weeks and then was told the size I had ordered was sold out... But the way while I am here, please can you make...

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Guillaume

Stutterheim US

7 years ago

Hi Kester,

Thanks for taking the time to leave feedback for us. We're sorry about your order not being fulfilled, it was an error in our system which we've now rectified. My apologies for the inconvenience.

Best regards,

Stutterheim Support

Valued Customer

7 years ago

Apa yang dikatakan Valued Customer tentang Stutterheim US:

The service was great - the return was fast and easy, and was processed quickly.

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