Hello,
We are sorry to hear that you have been disappointed with your new shoes on this occasion.
We urge anyone that is not happy with the product or service received, to contact us direct in the first instance, so that we can discuss the issue and offer help, advice and resolution. A member of our customer services team, has reached out to you, so that we can discuss the problem further and offer assistance.
It is disappointing to learn that the shoes are not being enjoyed, especially as this is one of our best selling styles, so we do hope to hear from you soon.
Kind regards
Start-Rite Shoes
