Excellent service. I found the facility to choose your own delivery date very useful because I wanted to schedule the delivery for several weeks time. I have been sleeping on my Sleepbear for six...
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Sleepbear Team
Sleepbear
9 years ago
We're pleased our named day delivery service worked well for you :)
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Sleepbear Team
Sleepbear
9 years ago
It's fantastic to hear you're thrilled with the comfort & support you're getting from you Sleepbear! It's great that our sumptuous top layer of latex is forgiving on your joints, while the overall firmness of the mattress gives you the right amount of support for a healthy night's sleep.
Tanggal pembelian: 29/12/2016
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Sleepbear customer
9 years ago
Apa yang dikatakan Sleepbear customer tentang Sleepbear:
Service was great, only improvements would be:
- delivery to the room instead of just the front door (the mattress is pretty heavy to get up the stairs on your own!)
- a smaller delivery window would...
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Sleepbear Team
Sleepbear
9 years ago
Thanks for your feedback Holly! We aim to offer a 2 man delivery service in the near future, whereby delivery to your room of choice will be possible. Although unlike our free delivery, the 2 man service will likely come at an additional cost to the mattress. We're also working towards a narrower delivery window, however the size of our boxes limits us to specialist courier partners with less delivery options available. Unlike other brands, we don't fold & roll our mattresses to force them into a small box so that any household courier will take them. We gently roll the Sleepbear mattress instead, so it goes into a longer box. This ensures that it recovers fully & quickly once opened :)
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Sleepbear Team
Sleepbear
9 years ago
It's fantastic to hear you're sleeping comfortably on your Sleepbear Holly :)
Tanggal pembelian: 06/01/2017
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Sleepbear customer
Leicester
9 years ago
Apa yang dikatakan Sleepbear customer tentang Sleepbear:
Really good service, questions answered quickly, delivered on time & lovely welcome pack included.
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Sleepbear Team
Sleepbear
9 years ago
We're really sorry to hear that you struggled to get used to your new Sleepbear mattress Helen. Our mattress has been designed for support and comfort with its sumptuous top layer of pure latex. However, what one person may find too firm, another finds just right. At Sleepbear we strive to deliver the best sleep experience. However, there are many contributing factors that can cause a person to sleep hot. We all sleep at different temperatures but other factors include room temperature and bedding. The Sleep Council advises an ideal bedroom temperature of around 18-21 degrees Celsius. 100% cotton sheets excel at breathability and moisture wicking along with lightweight covers made of natural breathable fibres. Mattresses made using Latex have a very low rate of heat complaints and pure latex sleeps cooler than synthetic latex and memory foam. Pure latex provides natural moisture regulation and ventilation to keep you cool in summer and warm in winter. Contact us at any time at hello@sleepbear.co.uk and we will be happy to assist you in whatever way we can.
Tanggal pembelian: 06/01/2017
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Sleepbear customer
9 years ago
Apa yang dikatakan Sleepbear customer tentang Sleepbear:
From start to finish the Sleepbear experience was fantastic. James answered all of my questions without being at all 'salesy', which led to my decision to give them a try - best decision I have made...
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Sleepbear Team
Sleepbear
9 years ago
We're glad we got it right for you Ruby, and that you haven't looked back since discovering Sleepbear!
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Sleepbear Team
Sleepbear
9 years ago
Wow thanks for your feedback Ruby! We're elated that Sleepbear's made such a difference to the way you sleep & helped so much with your back pain. Not only that, the feel of the mattress is perfect for you both! :D
Tanggal pembelian: 06/02/2017
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Sleepbear customer
HAVANT
9 years ago
Apa yang dikatakan Sleepbear customer tentang Sleepbear:
We were very happy with the customer service we received from Jamie and follow up dealings regarding our order . Sadly due to our current medical conditions we have realised that now was not a...
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Sleepbear Team
Sleepbear
9 years ago
Apologies again that your first email didn't reach us John, but we're glad you were so pleased with the way we helped you with your purchase and dealt with your return. We wish you all the best with your health :)
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Sleepbear Team
Sleepbear
9 years ago
We completely understand that your medical conditions meant that Sleepbear wasn't right for you. Please don't hesitate to back in touch if you ever need sleep related advice, we're here to help!
Tanggal pembelian: 08/12/2016
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Sleepbear customer
9 years ago
Apa yang dikatakan Sleepbear customer tentang Sleepbear:
Although we had a problem with delivery of our mattress, James offered excellent customer service and sorted out the situation in a way that diffused the situation. The mattress itself is extremely...
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Sleepbear Team
Sleepbear
9 years ago
We're really pleased you're happy with the way we dealt with your delivery Jessica, and that you love your new mattress!
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Sleepbear Team
Sleepbear
9 years ago
Here's to enjoying fantastic sleep for many years to come!
Tanggal pembelian: 07/01/2017
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Sleepbear customer
London
9 years ago
Apa yang dikatakan Sleepbear customer tentang Sleepbear:
That's Fantastic! It's brilliant to hear your Sleepbear is supporting you better than your previous mattress, for a full & pain free night's sleep. We hope your daily back pain continues to improve, thanks to the additional support while you sleep :)
Tanggal pembelian: 06/01/2017
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Sleepbear customer
Louth
9 years ago
Apa yang dikatakan Sleepbear customer tentang Sleepbear:
Received mattress on time box was damaged mattress was ok rolled it out on bed ok no smell.we had a memory foam mattress before with did have a slight smell for about a week. Have had the sleepbear...
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Sleepbear Team
Sleepbear
9 years ago
We're sorry to hear your box was damaged in transit Peter, but it's good to know it did it's job and protected your mattress. We also wrap each Sleepbear in a double layer of polythene for this reason, to keep it extra safe! It's great to hear you've made an improvement over your old mattress by choosing Sleepbear :) Enjoy!
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.