**** service. Itineraries were repeatedly inaccurate. All they had to do was get my name, gender, age, destination and flight times correct, but it seemed to be beyond them. One itinerary had us...
Baca lebih lanjut
Laura
Ski Solutions
9 years ago
Dear Alastair,
Thank you for your feedback. I understand there were some errors with some of the details on your booking confirmation, for which I apologise. I am glad that we managed to rectify these for you and send you a correct itinerary.
Regarding the "in-resort" tax, this is stated within the Important Information and Terms & Conditions that are agreed to at the time of booking. Despite these initial issues we hope you had a lovely holiday and that we will have you travel with us again in the future.
Kind regards,
Laura
After-Sales and Operations Manager
0
Bagikan
Pelanggan Tepercaya
9 years ago
Excellent service by Ski Solutions
As efficient as always
0
Bagikan
Pelanggan Tepercaya
9 years ago
Account Manager, Teddy Edwards is knowledgeable and helpful. Also honestly...
Account Manager, Teddy Edwards is knowledgeable and helpful. Also honestly admitted when he did not know an answer and researched it for us. Found paperwork a bit confusing and think it.could be...
Baca lebih lanjut
0
Bagikan
Pelanggan Tepercaya
9 years ago
Overall happy with service/holiday deal
Good service however price went down 10% the following day and I could not get the difference, even though I had mentioned this when I booked that I would call back for the difference - strangely I...
Baca lebih lanjut
0
Bagikan
TC
Trusted Customer
9 years ago
Apa yang dikatakan Trusted Customer tentang Ski Solutions:
Prompt and very helpful and pleasant service. The only operator who offere...
Prompt and very helpful and pleasant service. The only operator who offered to put together a package for our group travelling from Aberdeen. Would use again.
0
Bagikan
TC
Trusted Customer
9 years ago
Apa yang dikatakan Trusted Customer tentang Ski Solutions:
Clare was very knowledgeable and helpful. We booked with you due to her abi...
Clare was very knowledgeable and helpful. We booked with you due to her abilities.
0
Bagikan
Pelanggan Tepercaya
9 years ago
What more could I ask for!
I dealt with someone who was polite, efficient and knowledgeable.
0
Bagikan
Pelanggan Tepercaya
9 years ago
Fairly priced and really knowledgeable with regard to the resort and packag...
Fairly priced and really knowledgeable with regard to the resort and package. Was timely getting quotes over in the first instance and therefore as a result lost the preferred chalet and also nearest...
Baca lebih lanjut
0
Bagikan
TC
Trusted Customer
9 years ago
Apa yang dikatakan Trusted Customer tentang Ski Solutions:
Thanks
Very friendly and efficient team. Looking forward to our holiday now!
0
Bagikan
TC
Trusted Customer
9 years ago
Apa yang dikatakan Trusted Customer tentang Ski Solutions:
Good service & listened to what I wanted
Quick response and the holiday was exactly what I had asked for
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
