Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Silver by Mail Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 39,548 ulasan

Pelanggan Tepercaya

9 years ago

The box let it down

The necklace is lovely, however it arrived loose in a box and it took 15 minutes to untangle the chain. Customer service responded quickly to my request for appropriate packaging as this was a gift, ...

Baca lebih lanjut

Gareth

Silver by Mail

9 years ago

Dear Mrs Bremner,

Thank you for your feedback. We sincerely apologise that you experienced a problem with the packaging for your item. Please be advised that we are currently experiencing a change-over of our packaging which was the cause of the problem you experienced. This is a very regrettable situation for us and we can assure you that we have put in place alternative packaging measures to ensure this does not happen again.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297

Ulasan produk

Tanggal pembelian: 21/09/2016

Pelanggan Tepercaya

9 years ago

Quality and efficiency

very efficient service, packaged really well and quick delivery. A huge selection of good quality jewellery and great offers

Ulasan produk

Tanggal pembelian: 09/08/2016

Pelanggan Tepercaya

9 years ago

Lovely earrings and quick delivery.

My 11 year old Granddaughter loved these chime ball earrings. The little chocolate in the box was also much appreciated. I always buy from your website as the quality and delivery are excellent.

Ulasan produk

Tanggal pembelian: 30/08/2016

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang Silver by Mail:

All good thank you

A good buying experience, nice jewellry and delivered on time

Ulasan produk

Tanggal pembelian: 01/08/2016

Trusted Customer

Northamptonshire

9 years ago

Apa yang dikatakan Trusted Customer tentang Silver by Mail:

Excellent service by Silver by Mail

excellent service and quick delivery

Ulasan produk

Tanggal pembelian: 31/07/2016

Trusted Customer

Hull

9 years ago

Apa yang dikatakan Trusted Customer tentang Silver by Mail:

Holiday Disappointment

I fell in love with this bracelet the minute it arrived, I took it away with me on holiday, but within 3days the bracelet began to "tarnish". Of course I stopped wearing it, so disappointed !!!

Gareth

Silver by Mail

9 years ago

Dear Mrs Snow,

Thank you for your feedback regarding the Links of Love Bracelet purchased from us. We sincerely apologise that you have experienced a problem with this item. We would be grateful if you could contact customer services regarding this matter (quoting 'Feefo' and your Order Reference) so that they can look into how we may be able to assist you.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com

Ulasan produk

Tanggal pembelian: 30/07/2016

Trusted Customer

SALTBURN-BY-THE-SEA

9 years ago

Apa yang dikatakan Trusted Customer tentang Silver by Mail:

Quality items, efficent throughout order to delivery.

Purchases are always packaged well, and delivery is always within the period specified. Items are always made to the highest standard, no flimsy thin silver.

Ulasan produk

Tanggal pembelian: 29/07/2016

Pelanggan Tepercaya

9 years ago

Great service

Great service, great price and good quality . I loved the bonus of the little chocolate with each purchase.

Ulasan produk

Tanggal pembelian: 19/08/2016

Trusted Customer

Cupar

9 years ago

Apa yang dikatakan Trusted Customer tentang Silver by Mail:

Excellent help and guidance from the service team over the phone when I nee...

Excellent help and guidance from the service team over the phone when I needed assistance in size selection.

Ulasan produk

Tanggal pembelian: 27/07/2016

Trusted Customer

Northwich

9 years ago

Apa yang dikatakan Trusted Customer tentang Silver by Mail:

Fast and efficient service

Fast and efficient

Ulasan produk

Tanggal pembelian: 13/08/2016

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Silver by Mail Ulasan

Azure Pool NecklaceUlasan lainnya tentang produk ini (4)Lihat Situs Web ProdukLovely pendant, if the chain had been finer I would have given it 5 stars.

Circlet StudsUlasan lainnya tentang produk ini (14)Lihat Situs Web ProdukJust exactly what I wanted. They are of high quality and we're well packaged

Crystal Ball Bracelet (6mm)Ulasan lainnya tentang produk ini (1)Lihat Situs Web ProdukIt was bigger than I thought but still was of good value

Chime Ball EarringsUlasan lainnya tentang produk ini (15)Lihat Situs Web ProdukUnusual design and great quality as always.

Dame Pearl StudsUlasan lainnya tentang produk ini (3)Lihat Situs Web ProdukJust what I expected to receive

Glitterbomb EarringsUlasan lainnya tentang produk ini (8)Lihat Situs Web ProdukJust what I expected, thank you

Delicate Bloom StudsUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukLovely earring and a very good price!!

Links of Love BraceletUlasan lainnya tentang produk ini (114)Lihat Situs Web ProdukSee previous comments, so disappointed

Sparkling Solitaire StudsUlasan lainnya tentang produk ini (1,509)Lihat Situs Web ProdukVery solid sturdy piece. Nice size to be noticed.

Embroidered Star StudsUlasan lainnya tentang produk ini (69)Lihat Situs Web ProdukI bought these earrings and the heart ones as I could decide which ones to buy. They are good quality and look exactly as the picture.

Embroidered Heart StudsUlasan lainnya tentang produk ini (89)Lihat Situs Web ProdukGood quality, good price earrings.

Engraving ChargeUlasan lainnya tentang produk ini (98)Lihat Situs Web ProdukItem came with a choice of two finishes, unfortunately mine was personalised on the wrong finish style. Other than that, the quantity of the item was excellent.

Small Rubover Gold Stud EarringsUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukThe stud earrings were attractive and delicate but almost too small.

Gold Pearl Knot Stud Earrings LargeUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukBeautiful, just what I was looking for for my daughter!

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?