Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Shield Total Insurance Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/shield-total-insurance | Feefo

MG

Mr Anthony Gillard

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan Mr Anthony Gillard tentang Shield Total Insurance:

All ways good

Lindsey

Shield Total Insurance

2 years ago

Hi Anthony, Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with our service. Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 13/07/2023

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

Will never use them again. Not the company they used to be.

Tell the truth about policies.

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear that you are not happy with the service and information that you have been provided during our communications. I have forwarded your feedback to our complaints team to ensure the issues raised are investigated thoroughly. We are always working on improving our services and your feedback is appreciated. Kindest Regards, The Shield Total Insurance Team

Ulasan produk

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear you are unhappy with the delays in processing your refund. Refunds can take up to 28 days to be processed, and we apologies this was not explained at the time of the cancellation. Thank you for taking the time to provide product feedback. It is appreciated and will be shared with the relevant business areas to support any required improvements. Kindest Regards, The Shield Total Insurance Team

Tanggal pembelian: 19/08/2023

0

MB

Mr Lawrence Bufton

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan Mr Lawrence Bufton tentang Shield Total Insurance:

I would definitely recommend them. They were helpful and polite with my query. No complaints at all.

Lindsey

Shield Total Insurance

2 years ago

Hi Lawrence, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were polite and helpful. Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 01/05/2023

0

MA

Mr Brian Anderson

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan Mr Brian Anderson tentang Shield Total Insurance:

one happy satisfied customer thanks

We have always used Shield for all our caravans static and others and have had a perfect service for the past 14 years without any compromise will continue into the future our ages willing . That i...

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Lindsey

Shield Total Insurance

2 years ago

Hi Brian, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you are happy with the service you have received over the past 14 years. Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 15/08/2023

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

Helpful and knowledgable staff

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that our staff are helpful and knowledgeble. Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 09/07/2023

1

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

Excellent customer servìce

Excellent service, very helpful.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you received an excellent service and our reprensentative was helpful. Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 07/08/2023

0

MT

Mr Barry Towes

Diverifikasi oleh Feefo

Turners Hill

2 years ago

Apa yang dikatakan Mr Barry Towes tentang Shield Total Insurance:

Very helpful staff and good service

Lindsey

Shield Total Insurance

2 years ago

Hi Barry, It’s great to hear that our representatives are helpful and provided a good service. .Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 01/08/2023

0

MR

Mr Scott Ritchie

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan Mr Scott Ritchie tentang Shield Total Insurance:

Friendly and helpful. The process was quite straightforward.

Friendly and helpful.. everything was clearly explained.

Lindsey

Shield Total Insurance

2 years ago

Hi Scott, Thank you for taking the time to review your recent experience. It’s great to hear the process was straightforward and our representatives are helpful & friendly. Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 31/07/2023

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

Good customer service, explained everything in English so I could understan

Good customer service, very helpful, explained everything in English so I could understand the details.

Lindsey

Shield Total Insurance

2 years ago

Hi, It is great to hear you received good customer service and our representative fully explained your cover. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 29/07/2023

0

MK

Mrs Janet Kinchin

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan Mrs Janet Kinchin tentang Shield Total Insurance:

Excellent customervservice

Excellent customer service, was able to renew insurance very quickly.

Lindsey

Shield Total Insurance

2 years ago

Hi Janet, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick process and you received excellent customer service. Kindest regards, The Shield Total Insurance Team

Ulasan produk

Tanggal pembelian: 28/07/2023

0

Shield Total Insurance Ulasan

Leisure HomeUlasan lainnya tentang produk ini (141)Lihat Situs Web ProdukAll ways a fair price and pleasure to talk the the staff

MotorhomeUlasan lainnya tentang produk ini (84)Lihat Situs Web ProdukCancelled policy on same day. Waited 11 days for refund after chasing them. Up your game.

MotorhomeUlasan lainnya tentang produk ini (84)Lihat Situs Web ProdukI'm satisfied with the cover and cost. My questions were all answered completely and any worries I had were allayed. The person I dealt with was friendly and competent.

Touring CaravanUlasan lainnya tentang produk ini (122)Lihat Situs Web ProdukThe policy covers just what we need

MotorhomeUlasan lainnya tentang produk ini (84)Lihat Situs Web ProdukHelpful and knowledgable staff

Leisure HomeUlasan lainnya tentang produk ini (141)Lihat Situs Web ProdukGreat service thanks very much

Leisure HomeUlasan lainnya tentang produk ini (141)Lihat Situs Web ProdukVery helpful staff and good service will definitely use again

MotorhomeUlasan lainnya tentang produk ini (84)Lihat Situs Web ProdukQuite happy with the price.

MotorhomeUlasan lainnya tentang produk ini (84)Lihat Situs Web ProdukGood service, very helpful, explained everthing so I could understand

Leisure HomeUlasan lainnya tentang produk ini (141)Lihat Situs Web ProdukGood product, exactly what was required

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?