Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Secure Trust Bank

Menampilkan seluruh 6,381 ulasan

Pelanggan Tepercaya

12 years ago

very prompt and efficient service - excellent - would use you again for future investments.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

Have encountered no problems setting up the initial account and subsequent reinvestment. Annual statements have…

Have encountered no problems setting up the initial account and subsequent reinvestment. Annual statements have been sent/received on time.

Pelanggan Tepercaya

12 years ago

Long delay between completing the application online and receiving the paperwork. (Not a problem encountered…

Long delay between completing the application online and receiving the paperwork. (Not a problem encountered on previous occasions.)

Secure Trust Bank

12 years ago

Thank you for your feedback, we’ve looked into the issue and apologise for the inconvenience caused. We believe you have spoken with one of our team. If you need any further help, please contact us on 0121 683 6410. Kind regards Secure Trust Bank

Pelanggan Tepercaya

12 years ago

Sadly I have no recollection of a Memorable Word. I am therefore unable to use…

Sadly I have no recollection of a Memorable Word. I am therefore unable to use telephone banking with you. I attempted to right the matter by sending a copy of my passport certified by an accountant....

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Secure Trust Bank

12 years ago

Thank you for your feedback, I understand a member of the team has spoken with you and the issue is now resolved. If we can be of any further assistance please contact us on 0121 683 6410. Kind regards Secure Trust Bank

Pelanggan Tepercaya

12 years ago

Generally good although the instructions for making a deposit were a little unclear. I decided…

Generally good although the instructions for making a deposit were a little unclear. I decided to call and ask but was on the verge of sending the money to the wrong place

Pelanggan Tepercaya

12 years ago

Excellent service, very good telephone support.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

I have had no problem in any dealing i had with them

Pelanggan Tepercaya

12 years ago

From start to finish easy and quick to set up . Will recommend Secure Trust…

From start to finish easy and quick to set up . Will recommend Secure Trust Bank if the opportunity arises.

Pelanggan Tepercaya

12 years ago

Easy to apply... Very easy to use

Pelanggan Tepercaya

Diverifikasi oleh Feefo

12 years ago

Firstly, the ways of checking our balance is 100% inconvenient. Why? Because I have to spend…

Firstly, the ways of checking our balance is 100% inconvenient. Why? Because I have to spend minimum of £5 recharge card just to find out my balance when other customer are just a click away to...

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Secure Trust Bank

12 years ago

Thank you for your comments. Following our conversation, In future you can call us on 0121 693 9111 to discuss your deposit account, which could be a cheaper alternative for you Kind regards Secure Trust Bank

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Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

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Secure Trust Bank Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?