Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Seafarer Cruising & Sailing Holidays Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 626 ulasan

Mr Terence Murray

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Mr Terence Murray tentang Seafarer Cruising & Sailing Holidays:

Poor communication from Seafarer.

Our transfer from Split airport left us in the wrong part of Mandalina Marina. We had to walk 500m with heavy bags.There was nobody there to meet us and check us in. We had to figure out ourselves...

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Tanggal pembelian: 01/07/2017

Mr Nicholas Dunsby

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Mr Nicholas Dunsby tentang Seafarer Cruising & Sailing Holidays:

A French adventure

This is the 5th occasion we have taken a holiday with Seafarer so we do know what to expect. In my opinion flotillas in the South of France will just not work, one of the attractions of flotilla...

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Ulasan produk

Tanggal pembelian: 01/07/2017

Mr Jeremiah Cress

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Mr Jeremiah Cress tentang Seafarer Cruising & Sailing Holidays:

Had an awesome flotilla sailing south from Dubrovnik, with Simon and Wendy. Seafarer was great to work with leading up to the trip as well.

Ulasan produk

Tanggal pembelian: 24/06/2017

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 years ago

All was very smooth. Captain Gianni was Excellent

Ulasan produk

Tanggal pembelian: 25/06/2017

Mr Robert Brooks

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Mr Robert Brooks tentang Seafarer Cruising & Sailing Holidays:

Very helpful lead boat team - Ian and Morfi.

Ulasan produk

Tanggal pembelian: 25/06/2017

Mr Lewis Donkin

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Mr Lewis Donkin tentang Seafarer Cruising & Sailing Holidays:

Crammed 5 people onto the training yacht with one sleeping in the saloon. Not informed at booking that they would sell the course even if no cabins were left. Course combined Day skippers and...

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Chris

Seafarer Cruising & Sailing Holidays

9 years ago

I was sorry to read that we did not meet your expectations on this course. I can advise that the ratio of 5 students to 1 instructor is recommended by the RYA and most sailing schools operate on this basis. 5 students is the maximum (ofren there are less on board) and in our case, unlike many other schools out there, we operate larger yachts 39-44 foot as tuition yachts with 3 cabins and 2 sh/wc's (one of which is en- suite). Having a guest sleeping in the saloon is common practice, though it is the case that the guest would know about this at the time of booking without fail. In fact we do give single travellers the opportunity to upgrade to a single occupancy cabin at a modest supplement.

Having mixed ability students doing a combination of Competent Crew and Day Skipper is in accordence with RYA guidlines and typical of most sailing schools. Much of the content is common to both courses, whilst all should benefit from the additional material covered.
Thanks for taking the time to provide this feedback.
Chris Lorenzo - Managing Director

Mr Lewis Donkin

9 years ago

Thanks Chris. Perhaps you should update your sales material to include your statement that "Having a Guest sleeping in the saloon is common practice" as you certainly don't make this clear when booking. You can provide any reasoning you like, but I won't book my Day Skipper course with your company. Nor will I ever hire any of your yachts and I'll be sure to tell everyone I know to avoid your company. Ruined the course for us no matter what justification you use. I hope your greed is your downfall.

Chris

Seafarer Cruising & Sailing Holidays

9 years ago

I am sorry you feel so strongly about it. My point is that you will find the same on virtually any shared tuition yacht with most RYA sailing schools. Obviously we respect the fact you have a choice and the best of luck to you.

PS This is what we say on our website:

*Accommodation on board is in double / twin / single cabins or saloon berth. Sheets, pillow cases, pillows, blankets / duvets and towels are all provided.

*Instructor / student ratio is maintained at a maximum of 5 students per instructor, in line with RYA codes of practice.

Ulasan produk

Tanggal pembelian: 18/06/2017

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 years ago

The Cote D'Azur route has potential, but we were the guinea pigs

All a bit chaotic; from the inadequate arrival instructions to the fact that the lead crew had no knowledge themselves of the area we had booked to sail and had not received any local knowledge from...

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Tanggal pembelian: 01/07/2017

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 years ago

We encountered a number of issues during our flotilla holiday in Greece and we will be sending details direct to Seafarer in writing.

Ulasan produk

Tanggal pembelian: 23/06/2017

Mr Michael Green

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Mr Michael Green tentang Seafarer Cruising & Sailing Holidays:

Initial booking was easy, subsequent questions answered promptly, boat absolutely wonderful, flotilla team were great. Will book with Seafarer again.

Tanggal pembelian: 01/07/2017

Mr Lewis Donkin

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Mr Lewis Donkin tentang Seafarer Cruising & Sailing Holidays:

Staff knew their stuff and gave great RYA courses. The taverna staff were very friendly and welcoming. Can't fault it at all

Ulasan produk

Tanggal pembelian: 18/06/2017

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Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?