We had the most wonderful family reunion in Scotland. With half of our family arriving from the USA and with ages ranging from four to 92, the team at Scotts Castle Holidays helped us to find the...
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Harriet
Scotts Castle Holidays
6 years ago
Family reunions are really special occasions and we love helping clients find just the right place to suit their group. When you're ready for your next one, we'll be very happy to help organise!
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Harriet
Scotts Castle Holidays
6 years ago
It really is a unique building, perfect for hosting large family get togethers. The owner will love to hear your feedback which we will pass on and it goes without saying you'd be most welcome back!
Very easy process to make a booking. Clear instructions and details of the property.
Harriet
Scotts Castle Holidays
6 years ago
Thanks for your feedback on our booking process, glad to hear you found the experience clear and easy.
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Harriet
Scotts Castle Holidays
6 years ago
Thanks for your feedback on the quality of your experience at this property and we look forward to welcoming you back sometime.
Tanggal pembelian: 14/09/2019
0
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MA
Ms D'agostino
Diverifikasi oleh Feefo
6 years ago
Apa yang dikatakan Ms D'agostino tentang Scotts Castle Holidays:
Vicky was most helpful with all of my questions as well as negotiating the dates and time period with the owner.
Harriet
Scotts Castle Holidays
6 years ago
Thanks for your feedback, we always try our best to work with owners and their guests to reach a happy outcome
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Harriet
Scotts Castle Holidays
6 years ago
We're glad to hear you enjoyed your stay overall. In relation to your feedback about the beds, it wasn't our experience last time we stayed at the property nor have past guests raised this issue with us, however, this doesn't mean to say your experience isn't being taken seriously as we were really sorry to hear you found the mattresses disagreeable. In light of your feedback we thought it would be helpful to get an understanding of the age of the beds and mattresses so asked Kate, the owner, to confirm this, her response of which is below: "I have not had a single complaint about beds for years. All of the mattresses have been replaced in the past 2 years, most of the bases have been replaced as well – except the twin in room 7 as they wont fit back down the stairs. They have had new mattresses though. I wish the guests had mentioned it during their stay as I could have tried to find a solution for them . *bar the two in bedroom 2 as they are bespoke Antique beds – but mattresses are excellent and we have put mattress toppers on them this yearThe house does have some old radiators and the biomass heating runs 24/7 ( thermostatically controlled ) Unfortunately the central heating isn’t fitted in a majority of the bedrooms ( only 1-3 are off the boiler ) the rest are all heated by electric heaters which can be turned on or off or controlled by thermostat fitted to the heater. We did have to go in and show these guests how the thermostats worked in the communal living areas". Thanks for sparing the time to share your thoughts and please do always feel free to give us a call when you're in situ next time you book a property through us, if you're not entirely happy with the facilities.
Tanggal pembelian: 18/09/2019
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RH
Richard Hobbs
Diverifikasi oleh Feefo
Fremantle, Western Australia
6 years ago
Apa yang dikatakan Richard Hobbs tentang Scotts Castle Holidays:
I would definitely book with Scott's Castle Holidays again. The process was quick and easy and I was provided with timely, relevant information by email.
Harriet
Scotts Castle Holidays
6 years ago
Delighted to hear you feel you were well looked after and we look forward to helping you again sometime.
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Harriet
Scotts Castle Holidays
6 years ago
Staying in a castle is a unique experience and we're glad you found it comfortable and well equipped.
Tanggal pembelian: 14/09/2019
2
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MM
Mr Marlow
Diverifikasi oleh Feefo
6 years ago
Apa yang dikatakan Mr Marlow tentang Scotts Castle Holidays:
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
