Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Scotland's Cruise Centre Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/scotlands-cruise-centre | Feefo

Menampilkan seluruh 2,108 ulasan

Mr Neil Wood

Langbank Renfrewshire

7 years ago

Tanggal pembelian: 30/04/2018

Apa yang dikatakan Mr Neil Wood tentang Scotland's Cruise Centre:

A company I trust to deliver the cruise that I want.

They went the extra mile to get the exact cruise I wanted and to meet my requirements on the cruise. As a frequent cruiser and a Royal Caribbean Diamond Plus member I know exactly what I want on a...

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Elaine

Scotland's Cruise Centre

7 years ago

Dear Mr Wood, thank you for your kind words of feedback. Such positive feedback is wonderful to hear and Alana will greatly appreciate it. We look forward to speaking to you soon and hope to continue to assist you with your future bookings.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mrs Grey

llanelli carms sa148le

7 years ago

Tanggal pembelian: 24/04/2018

Apa yang dikatakan Mrs Grey tentang Scotland's Cruise Centre:

excellant service

they are always so helpful and always find me the holiday I ask for.The staff xcellent and I cant praise them enough thank YOU TO all your staff

Elaine

Scotland's Cruise Centre

7 years ago

Dear Mrs Grey, thank you for your review. All of our staff take pride in delivering excellent service, I will take great pleasure in sharing your review with our team.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mr McGachy

glasgow

7 years ago

Tanggal pembelian: 02/05/2018

Apa yang dikatakan Mr McGachy tentang Scotland's Cruise Centre:

thanks for everything

Very helpfull as i was looking for an accessible cabin at the last minute as my wife is confined to a wheelchair and they got one

Elaine

Scotland's Cruise Centre

7 years ago

Dear Mr McGachy, thank you for providing us with your review. I am glad to hear that Layla was able to book you the accessible cabin. I hope you have a lovely Cruise.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mrs McKeand

Armadale

7 years ago

Tanggal pembelian: 18/04/2018

Apa yang dikatakan Mrs McKeand tentang Scotland's Cruise Centre:

Always use Jeannette Williams from your team. She always manages to arrange a great trip adding on flights hotels and tours before or after our cruise. She knows what type of things we like to do and...

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Elaine

Scotland's Cruise Centre

7 years ago

Dear Mrs McKeand, thank you for your kind review. It is great to hear that Jeanette is able to put together a trip tailored to your exact needs.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mrs Beveridge

Dunfermline

7 years ago

Tanggal pembelian: 21/04/2018

Apa yang dikatakan Mrs Beveridge tentang Scotland's Cruise Centre:

Very friendly knowledgable and patient staff

Elaine

Scotland's Cruise Centre

7 years ago

Dear Mrs Beveridge, thank you for taking the time to complete our review. It is great to hear that you have had such a positive experience with Danni and our team.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mrs Smith

7 years ago

Tanggal pembelian: 11/04/2018

Apa yang dikatakan Mrs Smith tentang Scotland's Cruise Centre:

Trust in the Scottish Cruise Centre

Knowledgeable and friendly staff.

Elaine

Scotland's Cruise Centre

7 years ago

Dear Mrs Smith, thank you for your kind review. We pride ourselves on our first hand knowledge and expertise, I am glad that you have had a positive experience.

Elaine Graham

Customer Experience Manager

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Mrs McGlade

7 years ago

Tanggal pembelian: 02/05/2018

Apa yang dikatakan Mrs McGlade tentang Scotland's Cruise Centre:

Have used them numerous times and always had excellent service

Excellent service again

Elaine

Scotland's Cruise Centre

7 years ago

Dear Mrs McGlade, thank you for your review. As a regular customer of ours I am delighted to hear that we continue to provide you with the same excellent service. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 17/04/2018

After initial hiccup when despite request for email contact as I am deaf and find telephone difficult, I was telephoned. However when I repeated this request I received tremendous service from Jo. ...

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Elaine

Scotland's Cruise Centre

7 years ago

Thank you for taking the time to complete our review. I am sorry to hear of the initial hiccup but despite this I am glad that Jo was able to provide you with great service.

Elaine Graham
Customer Experience Manager

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 29/04/2018

Very satisfied

Staff were very helpful and informative. Returned calls promptly with satisfactory information. Prices are good and any queries were fully answered.

Elaine

Scotland's Cruise Centre

7 years ago

Thank you for taking the time to complete our review. It is great to hear that our staff were so helpful and got back to you promptly. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Lihat lengkap ulasan pelanggan

Mrs Davis

Lochwinnoch

7 years ago

Tanggal pembelian: 20/04/2018

Apa yang dikatakan Mrs Davis tentang Scotland's Cruise Centre:

Would thoroughly recommend Scotland's cruise centre

Excellent and friendly customer service on every occasion that I get in touch. When they say that they will make an enquiry and phone you back then they do!!

Elaine

Scotland's Cruise Centre

7 years ago

Dear Mrs Davis, thank you for your kind words. It is very important to us that we get back to our customers in a timely manner and I am glad we did not disappoint.

Elaine Graham

Customer Experience Manager

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Tentang Scotland's Cruise Centre

Here at Scotland’s Cruise Centre, we know what we’re talking about. We should do – we’ve been in the business for over 50 years. Many of our guests come back year after year for all their cruise holidays. It's our expert advice, our attention to detail, our flexibility and our quality portfolio of unique cruise holidays that sets us apart from the rest. The difference is clear – when you book with us you’ll feel assured that you’ve booked a quality cruise holiday that is as individual as you are.

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0800 019 0053

35-37 Carrick Street, Ayr, Ayrshire, KA71NS, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

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