Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Run4It Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/run4it | Feefo

Menampilkan seluruh 12,206 ulasan

Pelanggan Tepercaya

8 years ago

I put an incorrect address on my package; your team followed up the inquiry from the recipient & thus ensured that my sister received her eventually .... thank you very much .

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We were happy to help and glad your sister received her parcel. Thanks, Kirsty - Online Customer Service Manager

Tanggal pembelian: 07/03/2018

Pelanggan Tepercaya

8 years ago

Excellent service

Goods arrived to be collected at chosen store within the time frame stated. Needed to contact customer services, who replied to my email very promptly. Happy to order online again.

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We are delighted to hear you will be ordering from us again. We look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Tanggal pembelian: 06/03/2018

Pelanggan Tepercaya

8 years ago

Fast and reliable!

Kirsty

Run4It

8 years ago

Hi, Glad to hear you are a happy customer! Thanks, Kirsty - Online Customer Service Manager

Ulasan produk

Tanggal pembelian: 19/02/2018

Runner

8 years ago

Apa yang dikatakan Runner tentang Run4It:

Staff in the shop are brilliant, friendly and knowledgeable. Only downside was I ordered on line for delivery to the shop and I was expecting an email like other online retailers to let me know my...

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Kirsty

Run4It

8 years ago

Hi Jayne, thank you for your feedback. I will be sure to pass your comments across to our store. I'm sorry you didn't receive an email confirming your order was available to collect. We were having technical issues with our automated emails during that time but this has now been fixed. Thanks, Kirsty - Online Customer Service Manager

Ulasan produk

Tanggal pembelian: 17/02/2018

Pelanggan Tepercaya

8 years ago

Fast delivery, good price and very comfortable trainers

Kirsty

Run4It

8 years ago

Hi, thank you for your review. We are so happy to hear that we delivered your trainers quickly and that you find them very comfortable. Happy running! Thanks, Kirsty - Online Customer Service Manager

Tanggal pembelian: 18/02/2018

Runner

8 years ago

Apa yang dikatakan Runner tentang Run4It:

Good service. Rubbish delivery

Service car on the website is fine. DPD are a terrible delivery company. Had to end up going to Halfords to collect. No option to leave with neighbour.

Kirsty

Run4It

8 years ago

Hi Martin, thank you for your feedback. I am sorry to hear that you had issues with our courier. In future please contact us either by email, phone, social media or the live chat facility on our website and we can deal with DPD on your behalf and ensure your parcel is delivered to you at the correct location. Sorry for the issues you have had. Thanks, Kirsty - Online Customer Service Manager.

Tanggal pembelian: 07/02/2018

Runner

Bath

8 years ago

Apa yang dikatakan Runner tentang Run4It:

Excellent price and service, recommended

Great! Excellent price and delivered the next day. Web site worked well, easy to select the right colour and size, quick checkout

Kirsty

Run4It

8 years ago

Hi, thank you for your review. I'm happy to hear you found our website easy to use and that you received your order the next day. Thanks, Kirsty - Online Customer Service Lead

Ulasan produk

Tanggal pembelian: 06/02/2018

Runner

Auchterarder

8 years ago

Apa yang dikatakan Runner tentang Run4It:

5 stars

Amazing customer service and follow up on my order. Very impressed. Will use again in future.

Kirsty

Run4It

8 years ago

Hi Angela, thank you for your review. I'm happy to hear you were impressed with our Customer Service. Looking forward to dealing with you again in the near future. Thanks, Kirsty - Online Customer Service Lead

Ulasan produk

Tanggal pembelian: 06/02/2018

Runner

Dingwall

8 years ago

Apa yang dikatakan Runner tentang Run4It:

Great store and god value

Great value shoes and excellent customer service in store in Inverness. Knowledgable, friendly and encouraging.

Kirsty

Run4It

8 years ago

Hi Peter, thank you for your wonderful review! We're delighted to hear you are happy with your shoes and your experience in our Inverness store. I've passed your comments onto the team, and we look forward to assisting you again in future. Thanks, Kirsty - Online Customer Service Lead.

Ulasan produk

Tanggal pembelian: 05/02/2018

Runner

8 years ago

Apa yang dikatakan Runner tentang Run4It:

Great product range, fed up of not being able to apply discounts codes

Annoying when you have a discount code that can’t be applied and no messages as to why not. Maybe not applicable on sale items, but I don’t know. Even more annoying when you get an email the day...

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Kirsty

Run4It

8 years ago

Hi Brian, thank you for your feedback. The discount code you were trying to use was not valid on sale items unfortunately. I'm sorry there was no message on the checkout page informing you of this, I have passed your comments across to our Website Team and this is definitely something we will look into. Thanks, Kirsty - Online Customer Service Lead

Ulasan produk

Tanggal pembelian: 05/02/2018

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Run4It Ulasan

Brooks Adrenaline GTS 17 Stability Running Shoes - WomensUlasan lainnya tentang produk ini (20)Lihat Situs Web ProdukLove this brand and love this price point!

Nathan Lock Running Laces - UnisexUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukEasy to replace tie laces and super quick to use. Great product

Brooks Juno Sports Bra - WomensUlasan lainnya tentang produk ini (7)Lihat Situs Web ProdukLove my Juno. Really comfortable and keeps me feeling secure. I wear it running cycling and Crossfit. This is my second and I will have another

Brooks Ghost 10 Neutral Running Shoes - MensUlasan lainnya tentang produk ini (5)Lihat Situs Web ProdukGreat product - a clear upgrade from the previous versions

Petzl Tikkina Head Torch - UnisexLihat Situs Web ProdukWorked very well in low light and dark conditions. Very pleased with it versus the price.

Mizuno Wave Kien 3 GTX Trail Running Shoes - MensUlasan lainnya tentang produk ini (1)Lihat Situs Web ProdukGood support, grip and fit. Goretex too - ideal in this weather. Very comfortable.

Brooks Glycerin 15 Neutral Running Shoes - MensUlasan lainnya tentang produk ini (6)Lihat Situs Web ProdukEven on my first outing with these running shoes they felt comfortable and saw a marked improvement in my pace over a 10km distance.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?