Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan ROL Cruise

Menampilkan seluruh 25,693 ulasan

Philip Hitchens

Diverifikasi oleh Feefo

8 months ago

Apa yang dikatakan Philip Hitchens tentang ROL Cruise:

Excellent service from an experienced member of staff. All details covered in a very professional manner.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that the agent provided excellent service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carla

Diverifikasi oleh Feefo

GBR

8 months ago

Apa yang dikatakan Carla tentang ROL Cruise:

Very attentive

Very helpful and sorted out the holiday we wanted with numerous calls to the providers to check details

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are thrilled to hear that you find our agents helpful and attentive. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anne Ramsay

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Anne Ramsay tentang ROL Cruise:

Helpful service as always

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Margaret Janice Payne

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Margaret Janice Payne tentang ROL Cruise:

Customer Satisfaction.

ROL always answer the phone promptly and their staff are friendly, helpful and knowledgeable. They are keen to understand what I am looking for in my cruise and make every effort to find it.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that you find our agents friendly, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Excellent courteous service. Agent went to great lengths to explain the cruise I was interested in and subsequently booked.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are so pleased to hear that the service was excellent and courteous. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christine Hunter

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Christine Hunter tentang ROL Cruise:

Experience

So long to wait to answer the phone Staff are always charming Some staff don’t come back with the answer they we’re males Females always come back and I am not being sexest! It is so good to speak...

Baca lebih lanjut

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, please be assured we are always striving to improve our wait times and service and we hope that in the future your experience is much improved. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Noble

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan David Noble tentang ROL Cruise:

Good booking experience

Ollie gave great service was very helpful, knowledgeable and friendly. We have made the provisional booking but need to sort out the detail tomorrow. A very easy and pleasurable booking experience...

Baca lebih lanjut

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are delighted to hear that you found Ollie very helpful, knowledgeable and friendly. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

More easy than I thought and very friendly staff is very helpful also give us feel brilliant with this service and easy to booking for our lookforward hoilday

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

As above, very friendly/polite and knowledgeable agent.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that you find our agents very friendly, polite and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Deborah Godbold

Diverifikasi oleh Feefo

GBR

9 months ago

Apa yang dikatakan Deborah Godbold tentang ROL Cruise:

Very helpful

Friendly and helpful. Understood requirements and all explained clearly.

Megan Hammond

ROL Cruise

9 months ago

Thank you for your review, we are pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

ROL Cruise Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?