Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

ROL Cruise Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/rol-cruises | Feefo

Menampilkan seluruh 25,014 ulasan

Pelanggan Tepercaya

1 day ago

Tanggal pembelian: 06/09/2025

Easy and helpful booking

Very helpful and knowledgeable agent.

Megan Hammond

ROL Cruise

9 hours ago

Thank you for your review, we are pleased to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 day ago

Tanggal pembelian: 05/09/2025

First holiday booked with ROL

The second advisor provided a far better service and was able to book a holiday with him, with discounts.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Judith Pugsley

2 days ago

Tanggal pembelian: 05/09/2025

Apa yang dikatakan Judith Pugsley tentang ROL Cruise:

All good

Very helpful and pleasant.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are so pleased to hear that the agent was very helpful and pleasant. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Beverley Madden

3 days ago

Tanggal pembelian: 04/09/2025

Apa yang dikatakan Beverley Madden tentang ROL Cruise:

First time booking a ROL cruise

Very efficient and helpful.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are delighted to hear that the agent was very efficient and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Donald Hanby

Denbigh

3 days ago

Tanggal pembelian: 04/09/2025

Apa yang dikatakan Donald Hanby tentang ROL Cruise:

Perfect service and advice.

Professional, competent and most helpful. Clearly outlined the options and exercised patience while I was taking time to choose.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are thrilled to hear that the agent was professional, competent and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

3 days ago

Tanggal pembelian: 04/09/2025

As usual, a very friendly and efficient service.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are thrilled to hear that the service was very friendly and efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

4 days ago

Tanggal pembelian: 03/09/2025

ROL Cruise booking experience

We like dealing with cruise agent Ruby Read. She is polite, knowledgeable and efficient. We also like continuity of dealing with person who already knows us. ROL isn't the cheapest but it suites...

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Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are delighted to hear that you found Ruby polite, knowledgeable and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Pelanggan Tepercaya

4 days ago

Tanggal pembelian: 03/09/2025

A very helpful member of staff

The lady was extremely helpful and supportive. She explained everything clearly, helpfully without pushing us to spend more.

Megan Hammond

ROL Cruise

1 day ago

Thank you for your review, we are pleased to hear that the agent was extremely helpful and supportive. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Lihat lengkap ulasan pelanggan

Alan Clark

Bury St. Edmunds

5 days ago

Tanggal pembelian: 01/09/2025

Apa yang dikatakan Alan Clark tentang ROL Cruise:

I got there in the end so stick with it.

All of my questions were answered but it took a little while but I stayed with it and was pleased in the end. My major uncertainty could have been answered had I had I have been directed to the...

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Megan Hammond

ROL Cruise

4 days ago

Thank you for your review, we have passed your comments on to the sales team and we hope that in the future your experience is much improved. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Sonia Williams

Isleworth

5 days ago

Tanggal pembelian: 01/09/2025

Apa yang dikatakan Sonia Williams tentang ROL Cruise:

First class

Very very good 👍

Megan Hammond

ROL Cruise

4 days ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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Belum menerima undangan ulasan?

Tentang ROL Cruise

With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.

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01206 226 094

8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo