Efficient electric heating solutions for warmth and comfort. Specialists in electric radiators, towel rails and water heaters.
Layanan
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peringkat selama setahun terakhir
Menampilkan seluruh 2,633 ulasan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Rointe 80 litre electric direct hot water heater
I ordered through a Rointe partner electrical supplier (Rexel Ltd, Dundee), cannot order direct from Rointe, but both are easily contactable over the phone and helpful when required.
I collected my...
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Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
25
The WhatsApp Customer Service is quick to respond but still overall the product is difficult to programme and we are having to ask for professional help. Please try and simplify instructions.
Customer Service
Rointe UK
2 years ago
Thank you so much ! We appreciate you sharing with us your experience with our products and services. We'll take into account your experience to keep improving our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
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PJ
pjohnston382
Diverifikasi oleh Feefo
2 years ago
Apa yang dikatakan pjohnston382 tentang Rointe UK:
Wonderful purchase. Would recommend
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Definitely not a smart timer or ECO product. Very Dumb product
Not a smart timer. The settings are tricky so contacted customer support. They have confirmed that you cannot set the timer to any time that you want, it can only switch on and off on the hour. I...
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Customer Service
Rointe UK
2 years ago
Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com
Pelanggan Tepercaya
2 years ago
Being able to program a heater by the minute or hour is not 'non-precise times' every other thermostat in my house (Infra-red mirrors - Electric Underfloor) are all programmable to the exact times I want.. There are other radiators on the market that do have proper smart systems/timer so you can set them up to work efficiently and help reduce costs. REGRET buying the Rointe. I am about to order 5 radiators from a supplier that understands how to build an efficient system.
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ST
stewarttennant
Diverifikasi oleh Feefo
2 years ago
Apa yang dikatakan stewarttennant tentang Rointe UK:
Bathroom towel rail
Excellent quality with good instructions and easy warranty registration
Customer Service
Rointe UK
2 years ago
Hello! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
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VE
veronicajeanthomas
Diverifikasi oleh Feefo
2 years ago
Apa yang dikatakan veronicajeanthomas tentang Rointe UK:
Fast efficient heat fully controlable with the wifi, would certainly recomm
Efficient and helpful,
Customer Service
Rointe UK
2 years ago
Hello Veronica, we appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you.
Have a nice day!
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DA
daveryland
Diverifikasi oleh Feefo
2 years ago
Apa yang dikatakan daveryland tentang Rointe UK:
Excellent
Excellent product and service from Rointe.
Customer Service
Rointe UK
2 years ago
Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Quality looks excellent
Purchased through local retailer, excellent service
Customer Service
Rointe UK
2 years ago
Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Bought from heater shop. Less than 24 hours from purchase it was at our home.
Customer Service
Rointe UK
2 years ago
Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
2 years ago
Excellent quality, well made, low on electric usage, effective and efficient
Customer Service
Rointe UK
2 years ago
Thank you so much for your review! We appreciate hearing about your experience with our products. If you have any questions, please do not hesitate to contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.
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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs.
Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.