Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Rointe UK

Menampilkan seluruh 2,649 ulasan

Verified Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Excellent product

Verified Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Experience was good although we didn't buy direct.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Awful website

The first heater I bought had a faulty control panel so I returned the item the next day to be told that it has to be sorted with Rointe as it’s there policy. Luckily it’s a wholesaler that I use...

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Rointe UK

8 years ago

Thanks for your honest feedback. Firstly, we´d like to express our apologies for the issues you have experienced. We can assure you that this is an unusual case and we work hard to ensure a good quality product with first class customer service. With regards to your comments about our website - we are working to redesign our "register your product" page on our website as we are aware it is not user-friendly. This is currently in development and will hopefully be launched by Summer 2018.

Kind Regards,

The Rointe Team

Verified Customer

Diverifikasi oleh Feefo

Calafell (tarragona)

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Buen producto , app algo floja

El producto es de calidad , pero la.conectividad con la wifi no esta del todo resuelta, la app da muchos cierres repentinos y el enlace con los dispositivos da muchos fallos. El servicio tecnico es...

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Rointe UK

8 years ago

Gracias por tu comentario.

Verified Customer

Diverifikasi oleh Feefo

Carlisle

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

The control panel is very small,difficult to see and adjust

The builder brought it to our house and it works alright.Only had it a week or so but I think the control panel needs to be bigger.

Rointe UK

8 years ago

Thanks for your comments. I will pass this feedback onto our product development team so they can take into account for future products.

Kind Regards,

Laura - Rointe UK

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Value for money

Yes I would recommend the arointe Kyros heaters. Fully packaged for transport. Good quality goods and easy to install and operate. I’ve run out of rooms !

Rointe UK

8 years ago

Thanks for your review. Customer service and top quality is what we aim for at Rointe. If we can help you in the future, please don´t hesitate to contact us.

Kind Regards,

The Rointe Team

Verified Customer

Diverifikasi oleh Feefo

South Harting

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

App needs more work but the product is of excellent quality and pleased with the output so far.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Good

So far very pleased with my new radiators, but need to get used to them, "live with them for a bit, before I can fully rate them.

Verified Customer

Diverifikasi oleh Feefo

Southampton

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Excellent service

One of the radiators I purchased arrived damaged, contacted them and a replacement was sent the next day no questions asked!

Rointe UK

8 years ago

Thanks for your feeedback! We are sorry your radiator arrived damaged and hope you are happy with your replacement.

Kind Regards,

The Rointe Team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Ridiculous warranty registration process.

Rointe UK

8 years ago

Thanks for your honest review. We are working to overhaul our product registration process as we are aware it is not as straight forward as it should be. If we can be of any help, please don´t hesitate to call the Support Team on 0203 321 5929.

Kind Regards,
The Rointe Team

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Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

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