Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Rointe UK

Menampilkan seluruh 2,649 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Disappointingly complex guarantee registration procedure.

I had great difficulty uploading the installers invoice ( which is all I have) to verify my purchase. The usual method of attaching a photo of the invoice via my IPad photo library could not be used...

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Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We're sorry you've had difficulty uploading your invoice. We are aware of a bug in our system regarding uploads and we are working to fix this as soon as we can. In the meantime, please can you send your invoice to support@rointe.com? They can then upload your invoice for you to verify you registration. I hope this is OK? If you would like to speak to someone in Technical Support, then please telephone 0203 321 5929. We apologise for any inconvenience caused.

Kind Regards,

The Rointe UK team

Verified Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

good value buy, well made product

well pleased with product

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Thanks

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Easy to fir

Heaters were easy to install and operate. Yet to use in earnest to prove their efficiency

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your feedback. We appreciate all comments. If you have any queries regarding your new Rointe heating system, please don't hesitate to contact us on 0203 321 5929.

Kind Regards,

The Rointe UK team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

so far so good

So far so good, easily installed by a local tradesman and just getting used to the wifi app

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your review. We're delighted you're happy with the service and product so far. If you need any help with programming, or have a general query on Rointe, please don't hesitate to contact us on 02031 321 5929.

Kind Regards,

The Rointe UK team

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Ease in setting up our account and registering our heaters.

Verified Customer

Diverifikasi oleh Feefo

READING

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

VERY PLEASED

Bought two radiators from an authorised reseller. We now are able to heat our entire apartment - replacing several units, so we have more effective heating for under a grand and it runs more cheaply...

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Rointe Heating UK

Rointe UK

8 years ago

Kind Regards,

The Rointe UK team

Verified Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

I will not allow 3rd party cookies just to enter a competition!

I object to being refused entry to your £100 competition just because I choose not to accept third part cookies - completely unacceptable Rointe!

Rointe Heating UK

Rointe UK

8 years ago

Thanks for your comments. Please note that the £100 competition is hosted by an external source (Gleam), which may have 3rd party cookies. We do not control these cookies and we suggest you check these third-party websites for more information about the cookies they use and how you can manage them. This is stated in our Privacy Policy.

We have looked into this and after conducting a thorough test, we could still enter the competition without enabling third party cookies. Third party cookies are when you enter the competition hosted on our website, via Gleam. If you see where it says "Cookies disabled" on the competition form, there is a green button underneath the "Cookies disabled" message that says "Click to enter". This will take you to an external page where you can enter without having to accept third party cookies. You then simply have to enter your name and email (used to contact you if you are the winner) and follow the steps to leave a review (part of the process as stated in our terms and conditions) and if you wish, continue with the extra actions to gain more entries. This is all done without enabling or accepting third party cookies. Here is the link to the none third party cookies external hosting platform where you can enter without enabling third party cookies:

https://gleam.io/CRQ2Z/rointe-uk-prize-draw-register-your-product-to-win-a-100-amazon-gift-card?l=https%3A%2F%2Frointe.co.uk%2Ftechnical-area%2Fclient-area%2Fcompetition%2F

If you have any issues, please don't hesitate to contact us by sending an email to: support@rointe.co.uk.

Kind Regards,

The Rointe UK team

Verified Customer

Diverifikasi oleh Feefo

Ashby de la Zouch

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Excellent product.

I have used the Rointe heaters in my previous property. They look very modern and perform very well, and most importantly they are cheap to run.

Rointe Heating UK

Rointe UK

8 years ago

Thanks very much for your review. We're delighted you're happy with your new radiator. If you need further assistance with your product, please don't hesitate to contact us on 0203 321 5929.

Kind Regards,

The Rointe UK team

Verified Customer

Diverifikasi oleh Feefo

8 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Splendid product

Excellent service from Owins of Rustington Sussex. Very pleased with radiator. Looks smart and keeps our sunroom at a comfortable temperature.

Rointe Heating UK

Rointe UK

8 years ago

Thanks very much for your review. We're delighted you're happy with your new radiator. If you need further assistance with your product, please don't hesitate to contact us on 0203 321 5929.

Kind Regards,

The Rointe UK team

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Rointe UK Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?