Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Rointe UK

Menampilkan seluruh 2,654 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

They make a daunting task simple.

It can be a little awkward to set up if you aren’t familiar with the system, but the helpline is very good. Knowledgable people, friendly and helpful.

Customer Service

Rointe UK

7 years ago

Thanks for your feedback. We're happy our Support team could help.Kind Regards, Rointe UK

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

Fantastic heaters

Fantastic heaters. Very reliable, efficient and fully programmable. Rointe heaters from the past weren't that great, but a Kyros or D series are excellent now.

Customer Service

Rointe UK

7 years ago

Thanks for your feedback. We're delighted you're happy with Rointe heating. If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help. Kind Regards, Rointe UK

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

Excellent advice on the calculations required for awkward shaped rooms.

Speedy dispatch and excellent installation instructions

Customer Service

Rointe UK

7 years ago

Thanks for your feedback. We're delighted you're happy with Rointe heating.If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help!Kind Regards, Rointe UK

Verified Customer

Diverifikasi oleh Feefo

7 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Very easy to use. Keep up the good work.

Customer Service

Rointe UK

7 years ago

Thanks for your feedback. We're delighted you're happy with Rointe heating.If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help!Kind Regards, Rointe UK

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

Straightforward process

Customer Service

Rointe UK

7 years ago

Thanks for your feedback. We're delighted you're happy with Rointe heating.If you require further assistance with your product, please don't hesitate to contact our Technical Support team on 0203 321 5929 and we'd be happy to help!Kind Regards, Rointe UK

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

Excellent service. Prompt delivery.

Customer Service

Rointe UK

7 years ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

Excellent product with service to match

Excellent service, I had a faulty heater and it was replaced the next day, new one working great.

Customer Service

Rointe UK

7 years ago

Thanks for your review. We're sorry for any inconvenience experienced with the faulty product, but we're delighted the replacement is sorted and working correctly. Should you require further assistance, please don't hesitate to contact our Technical Support team on 0203 321 5929. Kind Regards, Rointe UK

Verified Customer

Diverifikasi oleh Feefo

7 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Solid heater

Needs quicker response and actually read the emails

Customer Service

Rointe UK

7 years ago

Thanks for your review. We're sorry you've had problems with contacting us. Is your issue now resolved? Please let us know if not, and we will do our best to solve this as quickly as we can. Please note today is a bank holiday in the UK, therefore our office is closed until Tuesday 27th August. Our Technical Support hours are: Mon to Fri - 07:30 to 17:30 (except during August, we close at 13:00 on Fridays). Kind Regards, Rointe UK

Verified Customer

Diverifikasi oleh Feefo

7 years ago

Apa yang dikatakan Verified Customer tentang Rointe UK:

Poor website

Customer Service

Rointe UK

7 years ago

Thank you for your review. We appreciate your feedback. We are working on a new website, which should be easier to navigate and more user-friendly. This is due to launch in September. If we can be of assistance in the future, please don't hesitate to contact our Technical Support department on 0203 321 5929. Kind Regards, Rointe UK

Pelanggan Tepercaya

Diverifikasi oleh Feefo

7 years ago

Excellent customer support

Customer Service

Rointe UK

7 years ago

Thank you for your review. We appreciate your feedback and are delighted you're happy with Rointe heating. If we can be of assistance in the future, please don't hesitate to contact our Technical Support department on 0203 321 5929. Kind Regards, Rointe UK

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Rointe UK Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?