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Rointe UK Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 2,634 ulasan

Michael Wilson

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan Michael Wilson tentang Rointe UK:

I WOULD RECOMMEND BUYING BTHEM TO ANYONE.

Customer Service

Rointe UK

3 years ago

Thanks for your review and comments! We're delighted you're happy with your Rointe heating system. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

deanscottage

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan deanscottage tentang Rointe UK:

Rointe support were very responsive to solve a software issue

A repeat purchase item arrived swiftly. Much difficulty on getting the app and product talking but solved over a few days of excellent communication and patience from the support team

Customer Service

Rointe UK

3 years ago

Thanks for your review. We apologise for any inconvenience caused with the app, but we're delighted you are now sorted. If you need further assistance with your product you can contact our Support team on 0203 321 5929 or support@rointe.co.uk. Thanks for choosing Rointe!

Terence Futter

Diverifikasi oleh Feefo

England

3 years ago

Apa yang dikatakan Terence Futter tentang Rointe UK:

Friendly and helpful ending in a satisfactory result

Friendly and obliging

Customer Service

Rointe UK

3 years ago

Thanks for your feedback! We appreciate the time you've taken to leave us a review. Kind Regards, Rointe

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 years ago

Fast and efficient service. Radiators are efficient and stylish. Previous purchases have proved to be reliable.

Customer Service

Rointe UK

3 years ago

Thanks for your review and comments. If you're having issues with your product or programming, please do let our Support team know on 0203 321 5929 or support@rointe.co.uk. They'd love to try and help if necessary. Kind Regards - Rointe UK

nburnell

Diverifikasi oleh Feefo

Rustington

3 years ago

Apa yang dikatakan nburnell tentang Rointe UK:

D Series radiator not working .

Very helpful dealing with my D series radiator. They talked me through a factory reset over the phone and when it still didn’t work have ordered a new one for me. Very happy I will be purchasing more...

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Customer Service

Rointe UK

3 years ago

Thank you very much for your comment. We hope that all your problems are solved. And thank you very much for choosing Rointe and enjoy it.

dgvelectrical

Diverifikasi oleh Feefo

Cornwall

3 years ago

Apa yang dikatakan dgvelectrical tentang Rointe UK:

Nice and simple range of products. As an installer the quality of the product has a really great finish.

Customer Service

Rointe UK

3 years ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 years ago

Excellent service

Customer Service

Rointe UK

3 years ago

Thanks for your feedback! We appreciate the time you've taken to leave us a review. Kind Regards, Rointe

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 years ago

Very good book be made better

Lovely radiator but please put in big letters on an A4 bit of paper to record the serial number before hanging the radiator. I had to use an endoscope to find it as it was too difficult to re--hang...

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Customer Service

Rointe UK

3 years ago

Thank you very much for your comment. We are very sorry for the problems caused. We will take your recommendation into account. If you have any technical questions please do not hesitate to contact our technical support sat@rointe.com

christinemagee

Diverifikasi oleh Feefo

HAMPSHIRE

3 years ago

Apa yang dikatakan christinemagee tentang Rointe UK:

GREAT PRODUCT

MY ELECTRICIAN GOT THE RADIATOR BUT IT WAS VERY QUICK JUST A DAY OR TWO WITH ORDERING AND PURCHASING.

Customer Service

Rointe UK

3 years ago

rachel24

Diverifikasi oleh Feefo

3 years ago

Apa yang dikatakan rachel24 tentang Rointe UK:

Heats room nicely but confusing & hard to set up!

I only put three stars as I didn’t personally purchase the radiator the builders did! We have used it only a few times, it does heat the room nicely however one thing I would say is it is not the...

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Customer Service

Rointe UK

3 years ago

Thank you very much for your comment. In our social networks and website you have the explanation of how you have to connect your IOS or Android device to the Rointe radiators. Remember to make sure that your devices are updated to the latest firmware version and have a 2.4ghz wifi network. Do not hesitate to contact sat@rointe.com

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